- Report: #631721
Report - Rebuttal - Arbitrate
Complaint Review: Printroom.com
Printroom.com2520 Mission College Blvd., Suite 202 Santa Clara, California United States of America
Printroom.com PrintRoom Fails to pay photographers amounts owed, and gains members through deception Santa Clara, California
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I posted an event to Printroom in May that generated about $200 in sales with a profit owed to me of $142.43 (the balance retained by Printroom to cover their commission and fulfillment charges). I did not receive my check when due in June. I complained and was paid in late July with a note indicating that they had experienced financial problems but had received new capital. By that time I had already posted additional photos, made additional sales, and had also passed the 30 day limit to cancel my account and receive a refund.
For June, I sold an additional $252.82 in photos with a "profit" owed me of $197.32. I have yet to receive that check or any commitment on payment despite repeated complaints (Case 00267857). For July, I stopped posting photos to the site but still sold $74.95 in sales with a profit of $58.00 that has not been paid. I asked to have that amount paid even if a check issuance fee will be deducted. However, under the terms of service there should be no such deduction since they now owe two months of payments totaling over $100 ($255.32). If they choose to pay me in two checks rather than one, that is their problem and not one for which I should be charged.
At this stage, I want full payment of the amounts owed me for overdue profit checks. I also want to have my initial payment of $200 refunded. While the refund period has passed, the entire sale represented a fraudulent misrepresentation of the service offered since they never once complied with a material condition of the membership agreement. Not only that, but it is apparent from complaints by other people that this is not a new problem and that they knew they would not be able to comply with the terms of the agreement when they took my money. Given this, I believe I am appropriately owed a total of $455.32.
This report was posted on Ripoff Report on 08/16/2010 06:43 AM and is a permanent record located here: http://www.ripoffreport.com/r/Printroomcom/Santa-Clara-California-95054/Printroomcom-PrintRoom-Fails-to-pay-photographers-amounts-owed-and-gains-members-through-631721. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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