• Report: #113339

Complaint Review: Priority Outsource Dba GCR Capital

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  • Submitted: Sun, October 17, 2004
  • Updated: Wed, February 15, 2006

  • Reported By:Boca Raton Florida
Priority Outsource Dba GCR Capital
200 9th Ave N Ste 130 Safety Harbor, Florida U.S.A.

Priority Outsource Dba GCR Capital ripoff Safety Harbor Florida

*UPDATE Employee: In Response to complaint against our company

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I was not surprised to see that GCR Capital has more complains added to its portfolio.

I want people to know that we have filed a lawsuit against GCR Capital/Priority Outsource in West Palm Beach and hopefuly justice will be served. Also, although BBB Clearwater has about 10 complaints filed (being 8 within the last 12 months), apparently these guys are still getting away with it. Be aware and do not trust BBB comments saying that all complaints have been addressed and resolved. We are living proof of it.

If GCR Capital asks for money upfront saying that they have your loan approved, DO NOT SEND IT! You will end up just like us! No loan, no money! For all of you who got ripped off by these guys (and woman), fight for it! Don't let them get away. That's why they keep doing it!

If we don't get our money back, at least they will have to close down (although they always reopen with a different name!). But let's keep a very close watch on the principals. When they reopen under a different name, we track them down and go after them again!

Dercilio
Boca Raton, Florida
U.S.A.

This report was posted on Ripoff Report on 10/17/2004 10:18 AM and is a permanent record located here: http://www.ripoffreport.com/r/Priority-Outsource-Dba-GCR-Capital/Safety-Harbor-Florida-34695/Priority-Outsource-Dba-GCR-Capital-ripoff-Safety-Harbor-Florida-113339. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

In Response to complaint against our company

AUTHOR: Nicole - (U.S.A.)

GCR Capital receives sometimes as many 400 applications a month and last year alone funded almost 10 million dollars in applications for businesses across the country.

Although it is unpleasant to hear that some clients are unhappy with our company, obviously many more are extremely pleased with our services based on the amount of transactions we receive and fund.

We pride ourselves in working with several niche groups; once such group includes harder to fund transactions, who typically have less than average credit or time in business. Unfortunately these individuals also seem to be less likely to understand typical parameters or pratfalls of a business financing transaction and take normal problems extremely personally. Often we find misunderstandings ensue purely because someone did not take the time to read their contracts, or pass them to a qualified person for review if they did not understand them.

We do not believe we are exempt from mistakes and try extremely hard to make things right if that happens. However, we also deal with many problems from our clients that create hurdles that we try to work with. Leaving off the names of guarantors with bad credit, overestimation of time in business, wanting money for other than the reason stated, are typical things we see every day. The list could go on and on, but suffice it to say that each client believes that when they are doing something, that they are right in doing or feeling the way they do about the situation, and often their re-telling of the story is not exactly the way the notes in the files describe the situation. Belaboring this point can become a he-said, she said which rarely has value for either side. Typically we find it best to act within the parameters of the contract they signed in resolution, which may or may not make that client happy with the situation. As a small example, we have people who are unhappy when a refund does not include the processing fees; almost every leasing company, bank or financial institution charges a non-refundable processing fee. This is hardly unusual, or cause to believe that we are in some way unethical, and is very clear on our documentation.

My hope is that your readership realizes that there are two sides to every story. It is very difficult to see one's name in print citing a something negative, however experience has taught us that not every one will be happy, but we take pride in knowing that the list of happy clients far, far, exceeds those that feel they had a bad experience.

Sincerely,

Judy DiVincenzo, the Board of Directors, and the Staff of GCR Capital
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