- Report: #1059740
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Complaint Review: Priority Payment Systems
Priority Payment SystemsInternet USA
Priority Payment Systems Close your account? They still tap your checking account for fees Alpharetta Georga
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April, 2014: I opened a Merchant Services account with PPS based on a conversation with an independant sales agent. Several days later, when I wanted to start making use of the services, the agent did not return my calls or emails. After more than a week I contacted PPS directly and faxed a "close my account" letter. In the cover letter to them, I asked for conformation receipt, which they did not do.
At the beginning of May, they tapped my checking account for fees covering April. I call and spoke to a manager. She acknowledged receipt of the requesrt to close my account. Also sated that the "back office" did get the info, which is why they debited the fees. She promised a refund. It took 10 days for the funds to be replaced.
The first week of June, they again pulled funds from my checking account for May fees. I called again and once again, I was given the same song and dance about the "back office"' not having updated their system showing the account as closed.
Now I have to wait and see how long it takes to get the second refund.
I had to pay a stop payment fee to my bank to ensure that any further attempts to withdraw funds by PPS would be blocked.
Bottomline: Avoid Priority Payment Systems of Alpharetta GA!
This report was posted on Ripoff Report on 06/17/2013 11:07 AM and is a permanent record located here: http://www.ripoffreport.com/r/Priority-Payment-Systems/internet/Priority-Payment-Systems-Close-your-account-They-still-tap-your-checking-account-for-fe-1059740. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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