• Report: #396852

Complaint Review: Prism Point Technologies

  • Submitted: Tue, December 02, 2008
  • Updated: Tue, December 02, 2008

  • Reported By:Spring Lake North Carolina
Prism Point Technologies
4605 Coates Drive Fort Bragg, North Carolina U.S.A.

Prism Point Technologies - PowerZone Location Manager didn't even have tools nor proper manpower to install 56" Flat screen TV! Fort Bragg North Carolina

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I started working for PPT this past Black Friday (@4am!) and was suprised at the incompetence of the Location Manager, Jamie Coleman. She had no tools to do installations, no computer repair equipment whatsoever, not even a screwdriver. Hell, the switch for the computer that were there wasn't set up until I arrived. Almost forgot the most important part....I WAS THE ONLY MALE! no other techs were there BUT me! 3 women, 1 man.

That saturday (11/29/2008) she secured an appointment to install a flat panel screen. She asked me could i do it and I confirmed that I can install it on the wall. SHe didn't tell me it was a 50+ in screen with a tilt mount going in to a renter's home! On top of that, she asks me if I have tools. I confirmed that I have tools, but i have to call them up, which I did. Once again, she tells me at the last minute that she rescheduled the install for Sunday. Unfortunately (for her), I had no baby-sitter for my 5-month old daughter. To which, i called her the next morning and informed her 5 hours in advance that i wasn't available. So she says I'm a no-show. I have the phone and text messages to prove it. SHe even went so far as to say that I HAVE to come in to work. With no baby-sitter?

I have a long conversation with my family and decided NOT to bring my personal tools. Because if something happens, are they going to re-imburse me for the damages? No back brace, so if I lift up the TV, i risk injuring myself and I hadn't even enrolled in the company health plan. Wants me to do installation work that involves electrical knowledge and carpentry, which i have no clue how to do! Oh, AND i have to do the installation with a woman who isn't even qualified to do such work, let alone be able to assist? One word: LAWSUIT

I informed the HR Manager (Curdja Jackson) of the situation, obviously, she passed the buck BACK to Jamie Coleman. To which, she ended my time there witht he following: "Since we have no technical work for you to do, I'mma need to take you ID badge and escort you from the building." Because I won't risk my back and body to install someone $1200 flat-screen TV? Give me a break. But this is the same woman who takes a smoke break every hour to 2 hours but only wants everyone else to an hour lunch, no breaks. But I can't go on break without someone manning the front desk. So she take an almost 2 hour lunch at the end of the day to buy stuff for 1 install that we're not even prepared to do? What kind of buisness is this? They have space monkey at the helm!

Spring Lake, North Carolina

This report was posted on Ripoff Report on 12/02/2008 06:20 AM and is a permanent record located here: http://www.ripoffreport.com/r/Prism-Point-Technologies/Fort-Bragg-North-Carolina-28307/Prism-Point-Technologies-PowerZone-Location-Manager-didnt-even-have-tools-nor-proper-ma-396852. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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