• Report: #424623

Complaint Review: Privacy Matters 1-2-3 / Savings Mart Privacy Matters 1-2-3 /

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  • Submitted: Mon, February 16, 2009
  • Updated: Tue, February 24, 2009

  • Reported By:Lincolnton North Carolina
Privacy Matters 1-2-3 / Savings Mart Privacy Matters 1-2-3 /
PO Box 5152 Des Plaines, Illinois U.S.A.

Privacy Matters 1-2-3 / Savings Mart Privacy Matters 1-2-3 / Privacy matters is linked to Classmates.com. They withdrew from my bank without authorization. Thieves Des Plaines Illinois

*Author of original report: Contact for parent organization of Classmates, Adaptive Marketing, Privacy Matters 123, United Online.

*Author of original report: More info on Classmates,, Adaptive Marketing, Privacy 123 United Online Inc

*Author of original report: More info on Classmates,, Adaptive Marketing, Privacy 123 United Online Inc

*Author of original report: More info on Classmates,, Adaptive Marketing, Privacy 123 United Online Inc

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Privacy matters is linked to Classmates.com. They withdrew from my bank without authorization. Thieves!!!! I joined Classmates.com as a Free 7 day trial temporary member, and gave them my Debit Card info to do so. Privacy matters then without my express consent accessed the information provided to Classmates and billed me $19.95 for a Credit report I know I can get free once a year. This draft to my account caused an over draft, and a bill of an additional $30. When I notice the unauthorized' draft I contacted the bank and they cancelled the card to protect them and myself.

When I speak to their customer reps (Maria, ID# 151322 Shanon ID #22363) they refuse to tell give me the PH# number of Gary Johnson 9500 West Dodge Rd Omaha NE the supposed owner, or tell me where they are actually incorporated. They gave me Compliance Department PO Box 5152 Des Plains Ill 60017 as a contact address. They are not registered as business in NE or Illinois according to their Secretaries of State.

Jimmy
Lincolnton, North Carolina
U.S.A.

This report was posted on Ripoff Report on 02/16/2009 10:22 AM and is a permanent record located here: http://www.ripoffreport.com/r/Privacy-Matters-1-2-3-Savings-Mart-Privacy-Matters-1-2-3-/Des-Plaines-Illinois-60017/Privacy-Matters-1-2-3-Savings-Mart-Privacy-Matters-1-2-3-Privacy-matters-is-linked-to-424623. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Author of original report

Contact for parent organization of Classmates, Adaptive Marketing, Privacy Matters 123, United Online.

AUTHOR: Jimmy - (U.S.A.)

You can contact them at admin@untd.com or abuse@untd.com

http://www.untd.com/companyinfo/about.html

United Online, Inc. (Nasdaq: UNTD) is a leading provider of consumer products and services over the Internet, where the company's brands have attracted a large online audience that includes more than 60 million registered accounts. The company's offerings include floral related products and services (FTD and Interflora) for consumers and retail florists. The company's Classmates Media segment services are online social networking (Classmates) and online loyalty marketing (MyPoints). Its primary Communications segment services are Internet access and email (NetZero and Juno).

MARK R. GOLDSTON is the Chairman, President and Chief Executive Officer of United Online. Prior to the formation of United Online, from March 1999 until September 2001, Mr. Goldston served as Chairman, President and CEO of NetZero, the company that merged with Juno Online Services to form United Online. Prior to joining NetZero, Mr. Goldston was Chairman and Chief Executive Officer of The Goldston Group, a strategic advisory firm, from December 1997 to March 1999. From April 1996 to December 1997, he was President, Chief Executive Officer and a director of Einstein/Noah Bagel Corp. after founding and serving his initial term with The Goldston Group from June 1994 to April 1996. Mr. Goldston also served as President and Chief Operating Officer of L.A. Gear from September 1991 to June 1994 and as a principal of Odyssey Partners, L.P., a private equity/LBO firm, from September 1989 to September 1991. Before joining Odyssey Partners, L.P., Mr. Goldston held various executive positions including Chief Marketing Officer of Reebok, President of Faberge USA, Inc. and Vice President of Marketing Worldwide for fragrance and skincare at Revlon, Inc. Mr. Goldston is the author of The Turnaround Prescription, a highly-regarded business book published in 1992 and is the named inventor on 13 separate U.S. patents on products such as inflatable pump athletic shoes and lighted footwear. Mr. Goldston received his B.S.B.A. in Marketing and Finance from Ohio State University and his M.B.A. (M.M.) from the J.L. Kellogg School at Northwestern University. He serves on the Dean's Advisory Board of the J.L. Kellogg School, the Dean's Advisory Board of the Ohio State University Fisher School of Business and the Cedars-Sinai Hospital Board of Governors in Los Angeles.

The following is a few communications I have sent recieved

Sat, 21 Feb 2009 12:48:56 Attention: Mark Goldston Chairman, President and Chief Executive Officer of United Online Inc. (UNTD) Dear Sir, I recently accepted a free trial offer to Classmates a United Online Inc subsidiary. To accomplish this I was required to provide my personal banking information (Credit/Debit Card#). Several days latter I notice an 'unauthorized draft from my bank account' for $19.95. This 'unauthorized draft' caused an overdraft of my account and the bank charged me an additional $30 overdraft fee. I contacted my bank immediately and had them cancel my credit/debit card so as to prevent any further 'unauthorized transactions'.

My bank provided me with the contact information of who made the 'unauthorized draft' from my account. The information led me to Privacy Maters 123 (PM 123) who offers credit reporting services which is offered by Adaptive Marketing, which is a partner to Classmates which is a subsidiary of United Online Inc. of which you are the Chairman, President and Chief Executive Officer.

After speaking to the person at PM 123 they advised me that they obtained my bank account information from Classmates. They agreed to refund the $19.95 they had drafted (attempted to steal) from my account without my consent. I reasonably requested them to contact my bank advise them that the draft was made in error and that the funds were being returned. They refused to do so and held my money in 'your account' for several days for 'your convenience' to which I objected.

Once I found out that Classmates was the culprit that was sharing my banking information with others without my consent I contacted Classmates to complain. I complained that I never authorized them to share my bank information with anyone, at anytime, for any reason. This was their response:

Hello Jim, Thank you for contacting Classmates. I can understand your frustration and will do my best to address your concerns. If you have any further questions or concerns, please feel free to contact Privacy Matters 1-2-3 at 1-877-993-6264 or www.privacymatters123.com. If you have any further questions or concerns, please reply.>

I chose to reply and express that 1. I know what my credit report says and would never agree to pay for a credit report because they can be obtained FREE one a year. 2. That due to fact that Classmates had shared my banking information 'without my consent' that I was forced to cancel that particular card, in order to protect myself. Now that the card was canceled I could not conduct my regular business affairs, and that it would be at least two weeks before I will be able to obtain another card and go about my everyday life. 3. That this 'unauthorized activity' by Classmates while acting in 'your name' has caused me a loss of income, which is an injury or damage.

Classmate's response to that was some ridiculous claim that according to their records I had in fact requested copies of my credit reports from PM 123 which authorized Classmate's to share my banking information with them, and that I had received an E-mail giving me NOTICE that PM 123 was going to draft funds from my account which it total unmitigated balderdash. After doing some research I have discovered that it is common practice for you, your subsidiaries, partners, and affiliates to share the 'private personal banking information of others', and that many have suffered 'unauthorized withdrawals from their banks' in YOUR NAME Sir. This deceptive, unfair, ?trade practice? MUST BE STOPPED. Sincerely

Sun, 22 Feb 2009 16:49:05 Hello, Thanks for taking the time to contact United Online email support. The easiest way for you to receive assistance that you may need is to contact the Classmates Member Care Team directly. To do so: 1. Click on the Help link and complete the form. 2. Verify that your email address is correct, choose the appropriate question type, and write your question in the space provided 3. Click the "Send" button to send us your question or concern If you prefer to contact Classmates Member Care via telephone, they can be reached between the hours of 8 am and 5 pm PST at (425) 917-5005. (Press option 2) Sincerely, Paula Kelly Security & Abuse Department United Online, Inc.

Sun, 22 Feb 2009 09:32:02 Attention: Paula Kelly Security & Abuse Department United Online, Inc. I see you pay about as much attention as those from Classmates, and Privacy Matters 123. None. It must be nice to be paid for nothing. I HAVE CONTATCED BOTH YOU DIM WIT. Apparently United Online approves of the thefts. My next correspondence goes to SEC and FTC. I would suggest you put on your reading glasses and thinking cap. Jim Brown

Mon 2/23/09 6:11 AM Hello, Thanks for writing to United Online email support. Please be assured that your message has been forwarded to the concerned department and you will receive a response soon. Sincerely, Julianne NeveSecurity & Abuse DepartmentUnited Online, Inc. Juno, NetZero and BlueLight Internet are United Online companies.

What I have gotten so far is my email bombarded with cumminitations from Classmates new friends, etc, and it does not allow me entry to remove me from their spam mailing list. 2/24/09 9:30 am Eastern








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#2 Author of original report

More info on Classmates,, Adaptive Marketing, Privacy 123 United Online Inc

AUTHOR: Jimmy - (U.S.A.)

Attention: Mark Goldston Chairman, President and Chief Executive Officer of United Online Inc. (UNTD)

Dear Sir, I recently accepted a free trial offer to Classmates a United Online Inc subsidiary. To accomplish this I was required to provide my personal banking information (Credit/Debit Card#). Several days latter I notice an unauthorized draft from my bank account' for $19.95. This unauthorized draft' caused an overdraft of my account and the bank charged me an additional $30 overdraft fee. I contacted my bank immediately and had them cancel my credit/debit card so as to prevent any further unauthorized transactions'. My bank provided me with the contact information of who made the unauthorized draft' from my account.

The information led me to Privacy Maters 123 (PM 123) who offers credit reporting services which is offered by Adaptive Marketing, which is a partner to Classmates which is a subsidiary of United Online Inc. of which you are the Chairman, President and Chief Executive Officer. After speaking to the person at PM 123 they advised me that they obtained my bank account information from Classmates. They agreed to refund the $19.95 they had drafted (attempted to steal) from my account without my consent. I reasonably requested them to contact my bank advise them that the draft was made in error and that the funds were being returned. They refused to do so and held my money in your account' for several days for your convenience' to which I objected.

Once I found out that Classmates was the culprit that was sharing my banking information with others without my consent I contacted Classmates to complain. I complained that I never authorized them to share my bank information with anyone, at anytime, for any reason. This was their response: Hello Jim, Thank you for contacting Classmates. I can understand your frustration and will do my best to address your concerns. If you have any further questions or concerns, please feel free to contact Privacy Matters 1-2-3 at 1-877-993-6264 or www.privacymatters123.com.
If you have any further questions or concerns, please reply.

I chose to reply and express that 1. I know what my credit report says and would never agree to pay for a credit report because they can be obtained FREE one a year. 2. That due to fact that Classmates had shared my banking information without my consent' that I was forced to cancel that particular card, in order to protect myself. Now that the card was canceled I could not conduct my regular business affairs, and that it would be at least two weeks before I will be able to obtain another card and go about my everyday life. 3. That this unauthorized activity' by Classmates while acting in your name' has caused me a loss of income, which is an injury or damage.

Classmate's response to that was some ridiculous claim that according to their records I had in fact requested copies of my credit reports from PM 123 which authorized Classmate's to share my banking information with them, and that I had received an E-mail giving me NOTICE that PM 123 was going to draft funds from my account which it total unmitigated balderdash.

After doing some research I have discovered that it is common practice for you, your subsidiaries, partners, and affiliates to share the private personal banking information of others', and that many have suffered unauthorized withdrawals from their banks' in YOUR NAME Sir. This deceptive, unfair, trade practice' MUST BE STOPPED.

Sincerely
James
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#3 Author of original report

More info on Classmates,, Adaptive Marketing, Privacy 123 United Online Inc

AUTHOR: Jimmy - (U.S.A.)

Attention: Mark Goldston Chairman, President and Chief Executive Officer of United Online Inc. (UNTD)

Dear Sir, I recently accepted a free trial offer to Classmates a United Online Inc subsidiary. To accomplish this I was required to provide my personal banking information (Credit/Debit Card#). Several days latter I notice an unauthorized draft from my bank account' for $19.95. This unauthorized draft' caused an overdraft of my account and the bank charged me an additional $30 overdraft fee. I contacted my bank immediately and had them cancel my credit/debit card so as to prevent any further unauthorized transactions'. My bank provided me with the contact information of who made the unauthorized draft' from my account.

The information led me to Privacy Maters 123 (PM 123) who offers credit reporting services which is offered by Adaptive Marketing, which is a partner to Classmates which is a subsidiary of United Online Inc. of which you are the Chairman, President and Chief Executive Officer. After speaking to the person at PM 123 they advised me that they obtained my bank account information from Classmates. They agreed to refund the $19.95 they had drafted (attempted to steal) from my account without my consent. I reasonably requested them to contact my bank advise them that the draft was made in error and that the funds were being returned. They refused to do so and held my money in your account' for several days for your convenience' to which I objected.

Once I found out that Classmates was the culprit that was sharing my banking information with others without my consent I contacted Classmates to complain. I complained that I never authorized them to share my bank information with anyone, at anytime, for any reason. This was their response: Hello Jim, Thank you for contacting Classmates. I can understand your frustration and will do my best to address your concerns. If you have any further questions or concerns, please feel free to contact Privacy Matters 1-2-3 at 1-877-993-6264 or www.privacymatters123.com.
If you have any further questions or concerns, please reply.

I chose to reply and express that 1. I know what my credit report says and would never agree to pay for a credit report because they can be obtained FREE one a year. 2. That due to fact that Classmates had shared my banking information without my consent' that I was forced to cancel that particular card, in order to protect myself. Now that the card was canceled I could not conduct my regular business affairs, and that it would be at least two weeks before I will be able to obtain another card and go about my everyday life. 3. That this unauthorized activity' by Classmates while acting in your name' has caused me a loss of income, which is an injury or damage.

Classmate's response to that was some ridiculous claim that according to their records I had in fact requested copies of my credit reports from PM 123 which authorized Classmate's to share my banking information with them, and that I had received an E-mail giving me NOTICE that PM 123 was going to draft funds from my account which it total unmitigated balderdash.

After doing some research I have discovered that it is common practice for you, your subsidiaries, partners, and affiliates to share the private personal banking information of others', and that many have suffered unauthorized withdrawals from their banks' in YOUR NAME Sir. This deceptive, unfair, trade practice' MUST BE STOPPED.

Sincerely
James
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#4 Author of original report

More info on Classmates,, Adaptive Marketing, Privacy 123 United Online Inc

AUTHOR: Jimmy - (U.S.A.)

Attention: Mark Goldston Chairman, President and Chief Executive Officer of United Online Inc. (UNTD)

Dear Sir, I recently accepted a free trial offer to Classmates a United Online Inc subsidiary. To accomplish this I was required to provide my personal banking information (Credit/Debit Card#). Several days latter I notice an unauthorized draft from my bank account' for $19.95. This unauthorized draft' caused an overdraft of my account and the bank charged me an additional $30 overdraft fee. I contacted my bank immediately and had them cancel my credit/debit card so as to prevent any further unauthorized transactions'. My bank provided me with the contact information of who made the unauthorized draft' from my account.

The information led me to Privacy Maters 123 (PM 123) who offers credit reporting services which is offered by Adaptive Marketing, which is a partner to Classmates which is a subsidiary of United Online Inc. of which you are the Chairman, President and Chief Executive Officer. After speaking to the person at PM 123 they advised me that they obtained my bank account information from Classmates. They agreed to refund the $19.95 they had drafted (attempted to steal) from my account without my consent. I reasonably requested them to contact my bank advise them that the draft was made in error and that the funds were being returned. They refused to do so and held my money in your account' for several days for your convenience' to which I objected.

Once I found out that Classmates was the culprit that was sharing my banking information with others without my consent I contacted Classmates to complain. I complained that I never authorized them to share my bank information with anyone, at anytime, for any reason. This was their response: Hello Jim, Thank you for contacting Classmates. I can understand your frustration and will do my best to address your concerns. If you have any further questions or concerns, please feel free to contact Privacy Matters 1-2-3 at 1-877-993-6264 or www.privacymatters123.com.
If you have any further questions or concerns, please reply.

I chose to reply and express that 1. I know what my credit report says and would never agree to pay for a credit report because they can be obtained FREE one a year. 2. That due to fact that Classmates had shared my banking information without my consent' that I was forced to cancel that particular card, in order to protect myself. Now that the card was canceled I could not conduct my regular business affairs, and that it would be at least two weeks before I will be able to obtain another card and go about my everyday life. 3. That this unauthorized activity' by Classmates while acting in your name' has caused me a loss of income, which is an injury or damage.

Classmate's response to that was some ridiculous claim that according to their records I had in fact requested copies of my credit reports from PM 123 which authorized Classmate's to share my banking information with them, and that I had received an E-mail giving me NOTICE that PM 123 was going to draft funds from my account which it total unmitigated balderdash.

After doing some research I have discovered that it is common practice for you, your subsidiaries, partners, and affiliates to share the private personal banking information of others', and that many have suffered unauthorized withdrawals from their banks' in YOUR NAME Sir. This deceptive, unfair, trade practice' MUST BE STOPPED.

Sincerely
James
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