• Report: #456049

Complaint Review: Privacy Matters 123

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  • Submitted: Thu, May 28, 2009
  • Updated: Tue, June 02, 2009

  • Reported By: Albhpixie — augusta Georgia U.S.A.
Privacy Matters 123
privacymatters123.com Internet U.S.A.

Privacy Matters 123 Took 19.95 from my bank account, even though the "account" with them was supposed to be canceled! Internet

*Author of original report: UPDATE

*Author of original report: UPDATE

*Author of original report: UPDATE

*Author of original report: UPDATE

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I apparently "signed" up with this company while I was signing up with classmates.com. The next day I had received the email about this, I IMMEDIATLY canceled the "membership". Note: before the 7 day trial was up.
I received an email with a cancelation confirmation number, etc.

A week later my bank account has been charged 19.95 from these people (Privacy Matters 123)!!!

I call and cancel the mebership; I email; I visit the web site; and try numerous things to cancel this memebership. Yet, it seems the membership won't cancel!!!

I call these people, AGAIN,(it took several tries to finally get someone on the phone), and the lady just quickly said they would refund my money in 2 business days and hung up.

I am in the process of waiting for that to happen!

In the mean time, I have reported them to the BBB, and called my bank to report a fraudulent transaction.

I will keep you guys updated on my situation.

April
augusta, Georgia
U.S.A.

This report was posted on Ripoff Report on 05/28/2009 05:34 AM and is a permanent record located here: http://www.ripoffreport.com/r/Privacy-Matters-123/internet/Privacy-Matters-123-Took-1995-from-my-bank-account-even-though-the-account-with-them-w-456049. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 Author of original report

UPDATE

AUTHOR: Albhpixie - (U.S.A.)

two days later i received email responses to the emails i had sent. they told me my money would be refunded. the next day, the money was credited to my account. two days later i received a letter telling my membership was canceled as i requested. however, it said refund amount was $0.00. im assuming they already knew they refunded my money.

in any case, i got my money back. *yay!*
i WILL be keeping tabs on my account to make sure it doesn't happen again next month.
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#2 Author of original report

UPDATE

AUTHOR: Albhpixie - (U.S.A.)

two days later i received email responses to the emails i had sent. they told me my money would be refunded. the next day, the money was credited to my account. two days later i received a letter telling my membership was canceled as i requested. however, it said refund amount was $0.00. im assuming they already knew they refunded my money.

in any case, i got my money back. *yay!*
i WILL be keeping tabs on my account to make sure it doesn't happen again next month.
Respond to this report!
What's this?

#3 Author of original report

UPDATE

AUTHOR: Albhpixie - (U.S.A.)

two days later i received email responses to the emails i had sent. they told me my money would be refunded. the next day, the money was credited to my account. two days later i received a letter telling my membership was canceled as i requested. however, it said refund amount was $0.00. im assuming they already knew they refunded my money.

in any case, i got my money back. *yay!*
i WILL be keeping tabs on my account to make sure it doesn't happen again next month.
Respond to this report!
What's this?

#4 Author of original report

UPDATE

AUTHOR: Albhpixie - (U.S.A.)

two days later i received email responses to the emails i had sent. they told me my money would be refunded. the next day, the money was credited to my account. two days later i received a letter telling my membership was canceled as i requested. however, it said refund amount was $0.00. im assuming they already knew they refunded my money.

in any case, i got my money back. *yay!*
i WILL be keeping tabs on my account to make sure it doesn't happen again next month.
Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
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