• Report: #348017

Complaint Review: Privacy Matters Identity And Intellius

  • Submitted: Sun, July 06, 2008
  • Updated: Sun, July 06, 2008

  • Reported By:Downingtown Pennsylvania
Privacy Matters Identity And Intellius
www.intellius.com Nationwide U.S.A.

Privacy Matters Identity And Intellius Used Intellius and was tricked with a monthly bill from Privacy Matters Identity Omaha nebraska

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Last Jan. I used intellius.com - no complaints with their service at the time, but they are definately involved in promoting a scam. I paid off my credit card in Jan and added one large unrelated charge which I was paying on auto bill pay so not paying attention to my card statments - my fault on that. I went online to pay the total off on my bill and notice a monthly charge from PMI that I didn't recognized. When I called the company - I spoke with an agent named Chris - ID # 14833 first. He told me that I had responded to a $10 off coupon with Intellius and had signed up for their service by accepting the $10 off with Intellius.

When I contested it he said that they had asked me to click online and respond to a variety of questions to confirm that I knew what I was signing up for. I asked him for examples - he said they were generic survey questions. I continued to press for examples and the one he used was - "Do you use gift cards?" I asked if I had ever used the service - answer: "NO". I asked if they had ever said anything like..by clicking this coupon, you have enrolled in a monthly service and will be billed $19 a month? " He said no.... I eventually got to a supervisor - Marco ID #19206 who said he would credit me for 4 months - that leaves 2 months that they got me for and my credit card company says there is nothing they can do past 4 months. This is a total rip off and if you ask me, intellius should be prosecuted for promoting this scam as clearly as PMI should.

I believe that Intellius is as guilty as PMI and is probably getting a big commission on all the people they trick into this. We'll see if I get the credit posted to my account.

Downingtown, Pennsylvania

This report was posted on Ripoff Report on 07/06/2008 04:01 PM and is a permanent record located here: http://www.ripoffreport.com/r/Privacy-Matters-Identity-And-Intellius/nationwide/Privacy-Matters-Identity-And-Intellius-Used-Intellius-and-was-tricked-with-a-monthly-bill-348017. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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