- Report: #434672
Report - Rebuttal - Arbitrate
Complaint Review: Privacy Matters Identity
Privacy Matters Identityprivacymattersidentity.com/ Des Plains, Illinois U.S.A.
Privacy Matters Identity Privacy Matters Identity Signs You Up Without Your Knowledge ,Intellius Des Plains Illinois
*Author of original report: Update on PMIdentity credit card fraud
*Author of original report: Chase credit card no help at all
*Author of original report: Complaints against them with credit card company goes nowhere
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I called Privacy Matters, and they willingly stopped the membership, but only offered a refund for the past month. I insisted they refund the entire year's charges, and they refused, so I asked for a supervisor. She put me on hold for a supervisor, but the phone went dead. I hung up, and requested to put in a complaint against these people with the credit card company after this. They are sending me forms to fill out so that maybe a refund can take place, but I'm not holding my breath.
I did get a refund for the past month, according to an email Privacy Matters sent to me. We will check the statement to make sure of this. Somehow, I do not believe they protect anyone against identity theft, as they seem to be the prime suspect in this credit card abuse, along with Intellius.com.
This report was posted on Ripoff Report on 03/16/2009 09:59 AM and is a permanent record located here: http://www.ripoffreport.com/r/Privacy-Matters-Identity/Des-Plains-Illinois-60017-5152/Privacy-Matters-Identity-Privacy-Matters-Identity-Signs-You-Up-Without-Your-Knowledge-Int-434672. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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