- Report: #426084
Report - Rebuttal - Arbitrate
Complaint Review: Privacy Matters
Privacy Mattersprivacymatters.com Internet U.S.A.
Privacy Matters Company Who Claims to Protect You From Identity theft, Steals Your Money! Internet
A business' first
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I called the number that the Bank of The West gave me and the rep for Privacy Matters basically said she would cancel my membership and refund the last charge, but not the other 3. So, basically I would lose 59.85, which I really can't afford. When I asked how they are able to charge me, they said that I had enrolled through Classmates. com, which I never did! I told her that since they weren't willing to reimburse me, my bank would be filing a charge on my behalf.
I called the bank right back and the woman who helped me canceled my debit card so that they will no longer be able to charge me, issued me a new card that I will get in about a week, and filed a charge against the company. I will receive an affidavit that I have to sign and return.
This company is making millions, I'm sure. Some people don't pay much attention to their accounts. Someone should file a class action suit on this company. I had 2 overdraft fees on my account because when Privacy Matters took money out, other debits bounced so I am charged $32.00!
It's ridiculous and I have no clue HOW they are still allowed to operate.
San Jose, California
This report was posted on Ripoff Report on 02/19/2009 12:05 PM and is a permanent record located here: http://www.ripoffreport.com/r/Privacy-Matters/internet/Privacy-Matters-Company-Who-Claims-to-Protect-You-From-Identity-theft-Steals-Your-Money-426084. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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