• Report: #109834

Complaint Review: Privacy Plus

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  • Submitted: Thu, September 23, 2004
  • Updated: Thu, September 30, 2004

  • Reported By:Tyrone Georgia
Privacy Plus
PO BOX 241631 Omaha, Nebraska U.S.A.
  • Phone: 800-544-3738
  • Web:
  • Category: Internet

MWI*24PROTECT PLUS, Privacy Plus ripoff, unauthorized, credit, 14.95 Omaha Nebraska *EDitor's Suggestions on how to get your money back into your bank account!

*Consumer Suggestion: I found out this morning that these people have been ripping me off to.

*Consumer Suggestion: I found out this morning that these people have been ripping me off to.

*Consumer Suggestion: I found out this morning that these people have been ripping me off to.

*Author of original report: MWI*24PROTECT PLUS AKA's ...Somebody help me!

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I checked my bank account today to find that a very unexpected charge of $14.95 was made that bounced my check book and actually cost me $41.98. This was an unauthorized transaction, I've never actually ever visited this web site, let alone purchased any products from them. I believe I'm a victim of a scam or some other act of that nature and when contacting the company received no response after 5 days. I've found many other people complaining about this company and how they've been scammed by browser hijacks etc.. etc.. etc.. and if there is any lawsuit of any kind I'd like to help in any way I can, this company has caused me much grief and I don't understand how they're still in business... whatever their business is.. their web site contains hardly any links and is nearly impossible to navigate.

Dustin
Tyrone, Georgia
U.S.A.


EDitor's Suggestions on how to get your money back!

HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:

Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.

According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.

If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.

Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!

DO NOT TAKE NO FOR AN ANSWER!

Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.

And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.

Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.

If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.

CHARGES TO YOUR CREDIT CARD

If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.

Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.

And good luck Let us know how you do!

ED Magedson Founder, Rip-off Report.com & Author of www.ripoffrevenge.com
EDitor@RipoffReport.com
badbusinessbureau.com
www.ripoffreport.com

Don't let them get away with it.
Make sure they make the Rip-off Report!

We are not lawyers.
We are not a collection agency.

We are Consumer Advocates.
...the victims' advocate

WE are Civil and Human Rights Activists

We are a Worldwide Consumer Reporting News Agency
...by consumers, for consumers

CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information.

Click here to read other Rip Off Reports on QiTel Comunications AKA Integretel Phone Service

This report was posted on Ripoff Report on 09/23/2004 02:45 PM and is a permanent record located here: http://www.ripoffreport.com/r/Privacy-Plus/Omaha-Nebraska-68124/MWI24PROTECT-PLUS-Privacy-Plus-ripoff-unauthorized-credit-1495-Omaha-Nebraska-EDito-109834. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 4Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Suggestion

I found out this morning that these people have been ripping me off to.

AUTHOR: Angela - (U.S.A.)

Call Kim-ID# 4622 ...I canceled their credit report service within the 5 day limit, and was being charged for their service since I canceled. They had a different name on the authorization, but I found the # on my bank statement. When I called the nuber, It just told me that my account was now canncelled. Not enough for me. I called back and got a live person. She was rude, but transferred me to someone else who was supposed to help me. I was very agitated by the way the comapny representive treated me so I asked her to transfer me to someone else. This person -SueID#15382(who has the managemnet authority to do as she sees fit)- told me that she would refund my money for a month. I told her unacceptable and then she proceeded to get extremely rude and tried to hang up on me. When I told her she needed to do better, she did hang up on me. So I got on here and found the # for their corporate offices. I spoke to the receptionist and said I needed to speak to someone immediately. She put me thru to Kim. I was rather irtate by this time, and I told her that I knew that they had many, many, many complaints on the internet and that I would be the next in line if she didn't resolve my problem immediately. Well she did. But of course I will only get the money back as they took it out-one month at a time. She was very cooperative and understood that i was PISSED!!! The # to call 203-324-7635. This is their office in Omaha.
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#2 Consumer Suggestion

I found out this morning that these people have been ripping me off to.

AUTHOR: Angela - (U.S.A.)

Call Kim-ID# 4622 ...I canceled their credit report service within the 5 day limit, and was being charged for their service since I canceled. They had a different name on the authorization, but I found the # on my bank statement. When I called the nuber, It just told me that my account was now canncelled. Not enough for me. I called back and got a live person. She was rude, but transferred me to someone else who was supposed to help me. I was very agitated by the way the comapny representive treated me so I asked her to transfer me to someone else. This person -SueID#15382(who has the managemnet authority to do as she sees fit)- told me that she would refund my money for a month. I told her unacceptable and then she proceeded to get extremely rude and tried to hang up on me. When I told her she needed to do better, she did hang up on me. So I got on here and found the # for their corporate offices. I spoke to the receptionist and said I needed to speak to someone immediately. She put me thru to Kim. I was rather irtate by this time, and I told her that I knew that they had many, many, many complaints on the internet and that I would be the next in line if she didn't resolve my problem immediately. Well she did. But of course I will only get the money back as they took it out-one month at a time. She was very cooperative and understood that i was PISSED!!! The # to call 203-324-7635. This is their office in Omaha.
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#3 Consumer Suggestion

I found out this morning that these people have been ripping me off to.

AUTHOR: Angela - (U.S.A.)

Call Kim-ID# 4622 ...I canceled their credit report service within the 5 day limit, and was being charged for their service since I canceled. They had a different name on the authorization, but I found the # on my bank statement. When I called the nuber, It just told me that my account was now canncelled. Not enough for me. I called back and got a live person. She was rude, but transferred me to someone else who was supposed to help me. I was very agitated by the way the comapny representive treated me so I asked her to transfer me to someone else. This person -SueID#15382(who has the managemnet authority to do as she sees fit)- told me that she would refund my money for a month. I told her unacceptable and then she proceeded to get extremely rude and tried to hang up on me. When I told her she needed to do better, she did hang up on me. So I got on here and found the # for their corporate offices. I spoke to the receptionist and said I needed to speak to someone immediately. She put me thru to Kim. I was rather irtate by this time, and I told her that I knew that they had many, many, many complaints on the internet and that I would be the next in line if she didn't resolve my problem immediately. Well she did. But of course I will only get the money back as they took it out-one month at a time. She was very cooperative and understood that i was PISSED!!! The # to call 203-324-7635. This is their office in Omaha.
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#4 Author of original report

MWI*24PROTECT PLUS AKA's ...Somebody help me!

AUTHOR: Dustin - (U.S.A.)

Member Works, this company has so many complaints I can't believe it. Somebody help me!
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