• Report: #448970

Complaint Review: Pro Caulk

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  • Submitted: Tue, May 05, 2009
  • Updated: Tue, May 05, 2009

  • Reported By:San Luis Obispo California
Pro Caulk
customerstatus.com Internet U.S.A.

Pro Caulk overbilled and there is no one from the company to talk with, no address, etc. Internet

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On April 26, I called pro caulk after seeing ad on TV. I ordered the basic kit for $19.95 but the robot voice kept suggesting I order more of this and that, to which I repeated zero or no. When she finished, after a number of suggested additions, she said my total bill would be $51.80.

Since I could not contact the company directly to correct, I called my Visa representative. Right now, I am waiting for the bill to be posted; when it is, I can protest and Visa will go to bat for me and guarantee my being credited back the $51.80. Meanwhile, the package is projected to arrive at my home about May 13. When it does, I will mark refused on the package and send it back; I will also tell Visa the date when the package arrived and when I marked refused. I am thankful I have my particular Visa company which will stand behind me.

I feel the pro caulk ad is a scam and should not be aired/videocast.

John s
San Luis Obispo, California
U.S.A.

This report was posted on Ripoff Report on 05/05/2009 12:57 PM and is a permanent record located here: http://www.ripoffreport.com/r/Pro-Caulk/internet/Pro-Caulk-overbilled-and-there-is-no-one-from-the-company-to-talk-with-no-address-etc-I-448970. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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