- Report: #415118
Report - Rebuttal - Arbitrate
Complaint Review: Pro Quo Books
Pro Quo Books1401 Severn St / PO Box 27006 Baltimore, Maryland U.S.A.
Proquo Books Pro Quo Books Book Dealer who doesn't send books to people who buy from them. Baltimore Maryland
*Consumer Suggestion: Business Model of this company and many others on Amazon, Half.com, etc.
"your order has been pulled and shipped via standard mail, it could take anywhere from 4-14 days. In rare instances items may take up to 21 business days to arrive."
I found it odd that the company had pulled my order so fast, and even on a saturday. I thought that this company must really be good at what they do. After 10 days, I sent the company an email asking if I could track my package somehow. I never received a response.
After 15 days I figured I would email the company again, and received a response back. They said,
"Your order was shipped out on January 3 via USPS Media Mail. USPS standard mail usually takes 4-14 business days (M-F) to arrive, but can in some instances take as long as 21 business days (M-F) due to delays at the post office. Please let us know if your order does not arrive within 21 business days. There is no trackign for this order.
Not only have I never heard of "Media mail", but also they spelled "tracking" wrong. It's been over 21 days now, and have given up hope of ever receiving my order from them. So I went on google and found out 3 other people had been "ripped off" by this company. They say they are an international book company, located in Maryland. So this order should not have taken that long. I think they emphasize international so people think the shipping will take a while. I've ordered books from amazon all the time, and they usually take less than a week to get to me, even using "snail mail." DO NOT BUY FROM THIS COMPANY! I will try to contact amazon and let them know my situation.
This report was posted on Ripoff Report on 01/22/2009 09:02 PM and is a permanent record located here: http://www.ripoffreport.com/r/Pro-Quo-Books/Baltimore-Maryland-21230/Proquo-Books-Pro-Quo-Books-Book-Dealer-who-doesnt-send-books-to-people-who-buy-from-them-415118. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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