- Report: #948471
Report - Rebuttal - Arbitrate
Complaint Review: Pro-Star Pool Supplies, Inc.
Pro-Star Pool Supplies, Inc.1474 Ne 130th Street Coconut Creek, Florida United States of America
Pro-Star Pool Supplies, Inc. Dennis Miller Dennis Miller is a complete SCAMMER! Improperly resurfaced my pool leaving it uneven, stained, and leaking!! Coconut Creek, Florida
*REBUTTAL Owner of company: Total fabrication
*REBUTTAL Owner of company: Pro Star Pool Supplies, Inc.
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Long story short, I came home approx. two weeks later and found my pool FILTHY and STAINED with NO water in it. I am a senior citizen on a limited budget and felt extremely violated. I was completely SHOCKED! I called my neighbor over, and my son. The pool was UNEVEN, practically the whole pool was stained with dirt and footprints, and there was three large cracks in several areas of the bottom part of the pool. When the pool began to fill with water, it was leaking in several areas. Also there was Diamond Brite scattered all over my newly sodded grass that evertually ended up killing it. I tryed for two weeks to get in touch with Dennis, and he finally answered his phone and told me he was sending out "John" to service the pool and make any corrections and then he quickly hung up the phone on me. John showed up smelling like alcohol the next day unannouced at 1PM banging on my door. He was not responding to ANYTHING I asked him. He appeared like he was on drugs and violently dragged my water hose and threw half of it in the pool and turned on the water. THEN he threw a whole jug of chlorine into the pool WITHOUT emptying it! He just took the cap off and THREW the jug into my shallow pool!!! I couldn't believe my eyes! He then approached me in a hostile manner and demanded the other half of the money. I asked him if he was insane, and told him to get out and that I was going to call the police! My son heard the commotion, and was on his way out the door to speak with him. "John" used profanity and racial slurs toward me and my son and told us to go F... ourselves and left angrily. I will continue to recoup the rest of my money and plan on taking Dennis Miller to court as well.
I had another contracter look at this mess, and he told me the whole job needed to be REDONE! This was one of the most outlandish and horrible experiences of my whole life. Dennis Miller and his crew are a bunch of SCAMMING THIEVES that especially prey on the elderly in my opinion. PLEASE DO NOT DO BUSINESS with this man or his crew, and do NOT let them in your house. You will be more than sorry.
This report was posted on Ripoff Report on 09/29/2012 12:57 PM and is a permanent record located here: http://www.ripoffreport.com/r/Pro-Star-Pool-Supplies-Inc/Coconut-Creek-Florida-33097/Pro-Star-Pool-Supplies-Inc-Dennis-Miller-Dennis-Miller-is-a-complete-SCAMMER-Improperl-948471. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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