- Report: #288354
Report - Rebuttal - Arbitrate
Complaint Review: ProCard International
ProCard International6709 West119th St., #501 Overland Park, Kansas U.S.A.
ProCard International Cancelled my Active Associate status Overland Park Kansas
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I sent PCI an e-mail telling them they caused an NSF on my account and that they violated their agreement by doing that. Their response to that e-mail simply said "we do not control the processing of your monthly fee. That is done by our processing company and they are done in batches during the last week of a month, and not necessarily on the 1st day of the month."
When I got my bank statement for October, my account statement looked like a jigsaw puzzle all broken up! Because of their attempt to draft funds for November 1 on October 29, that generated an NSF notice and that made my deposit for my November PCI fee to become not enough to cover their next attempt for a $10 return draft fee, which got returned to PCI too. By November 9, PCI got their November 1 monthly fee, but I got three more NSF notices. When I went in on November 30 to make my deposit for the December member fee, this is when I found out they had attempted to take my December fees out on November 26, well before the 1st. I sent them an e-mail yesterday advising they are still attempting to violate their agreement, and after my reply, they simply sent a message saying "all we can do is cancel your account", and they did! But, they have already taken the December fee as an ACH from my account.
This report was posted on Ripoff Report on 12/02/2007 07:26 AM and is a permanent record located here: http://www.ripoffreport.com/r/ProCard-International/Overland-Park-Kansas-66209/ProCard-International-Cancelled-my-Active-Associate-status-Overland-Park-Kansas-288354. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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