- Report: #1011396
Report - Rebuttal - Arbitrate
Complaint Review: ProFlowers.com
ProFlowers.comInternet United States of America
ProFlowers.com Added expensive vase to order without my consent Internet
*Author of original report: My apologies
*Consumer Comment: The same thing happened to me
*Consumer Comment: ProFlowers comment
*UPDATE Employee: We're sorry you had trouble ordering
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I ordered the item, and when I checked out, I saw on the summary that an "Elegant Ruby Red Vase" had been added to my order. This added an extra $12.99 to my order. I had ordered it on February 9, 2013 and very convenient for ProFlowers, they state that any order after February 8, 2013 for Valentines Day cannot be modified.
I feel that this was just a sneaky way to get an extra $12.99 out of customers who ordered after February 8th. It isn't going to put me in the poor house, but I felt like I was taken advantage of.
This report was posted on Ripoff Report on 02/09/2013 11:09 AM and is a permanent record located here: http://www.ripoffreport.com/r/ProFlowerscom/internet/ProFlowerscom-Added-expensive-vase-to-order-without-my-consent-Internet-1011396. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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