• Report: #566463

Complaint Review: ProFlowers.com

  • Submitted: Mon, February 08, 2010
  • Updated: Mon, February 08, 2010

  • Reported By: Doug — Marlton New Jersey United States of America
Internet United States of America

ProFlowers.com Take your CREDIT CARD and RUN!! Internet

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I ordered flowers on Monday at 4:20pm through proflowers.com.  These were to be delivered to my wife's work as an early Valentines day present.  The delivery date was scheduled for Friday.

I found out a bit later that my wife has to go out to visit her mother out of state for medical reasons.  I called proflowers at 6:00pm on the same day to cancel my less than 2 hour old order and was told the order could not be canceled since it had already been processed.  I went through who I was told to be a manager with the same response.

There is no way an order that is less than 2 hours old that was pre-ordered 5 days in advance had gone anywhere..

The person on the phone tried telling me that the flowers were "ordered".  Whatever that means.  I have already been in contact with my credit card company to dispute the charges.

I guess their "satisfaction guaranteed" claim is total BS.  I guess the $71 they are trying to take from me is worth losing a customer.

Stay far away from these people.  Total Rip Off, no customer service.

This report was posted on Ripoff Report on 02/08/2010 08:38 PM and is a permanent record located here: http://www.ripoffreport.com/r/ProFlowerscom/internet/ProFlowerscom-Take-your-CREDIT-CARD-and-RUN-Internet-566463. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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