- Report: #1037416
Report - Rebuttal - Arbitrate
Complaint Review: ProLash
ProLashInternet United States of America
ProLash Nicki Minaj Trial Offer Hoax. Will charge $120 without sending new product. Product is useless! Internet
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I used the product on 3 seperate occasions and found the product to have a negative reaction to my lashes. The product went on thin and wet and straightened out my lashes and even appeared to shorten them. I read the instructions completely each time.
I had a period of 3 weeks where I underwent an unexpected cancer treatment and recovery and completely forgot about canceling until my first payment on March 6 so I decided to await arrival of the product and make a return. I called the CS team for Prolash on March 23 and was told that there would be no shippment and that the charge was for the "free" product listed as 'trial'.
I was also told that I could not return the product nor could a refund be issued.
1. Offered as 'Free Trial with cost of shipping'
2. Paid over $120 for the free trial with no additional product nor any options of return nor refund
3. Very unhelpful CS Staff
4. A tiny sample size of very expensive 'free trial' product that really has no value practically
5. ProLash is a huge money taking SCAM and HOAX!
This report was posted on Ripoff Report on 03/23/2013 02:48 PM and is a permanent record located here: http://www.ripoffreport.com/r/ProLash/internet/ProLash-Nicki-Minaj-Trial-Offer-Hoax-Will-charge-120-without-sending-new-product-Produc-1037416. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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