• Report: #736723

Complaint Review: ProSoft3D.com

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  • Submitted: Sat, June 04, 2011
  • Updated: Sat, June 04, 2011

  • Reported By: Trouble — aurora Colorado U.S.A.
ProSoft3D.com
Internet United States of America

ProSoft3D.com Don't visit website and click on back browser..it will charge your account after you change your mine Internet

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This company will advertise for 9.95.  When you get to the website and check to order the disc..it will not give prices.  You will have NO choice on clicking but to click on back browser.  It will automatically charge your account.  Here's the part that gets me...I requested a refund and it will take 7 days.  You will only get a general response email returned.  I have contacted my bank and they do not see the refund processed yet.  It was my gas and food money until payday. Nice huh?



Here's a copy of the letterset you will receive.



Thank you for your e-mail.  This is a confirmation

that we received your

support request.



One of our customer service representatives will



contact you shortly.  We do our best reply within

24 hours or the

following business day

(Monday-Friday) on weekends and holidays.



We

strive to provide our customers with the

highest level of customer

satisfaction and look

forward to providing you with the highest level of



customer service.



Best Regards,

Mandy





#2

If you contact your credit card company directly they

can confirm that the refund has been issued under

ProSoft3D.com, they will be able confirm that it has

been issued and will be posted.



Best Regards,

Mandy





So folks, my bank does not see anything and they said it may take up to 7 days.  So, if you're low on funds, do NOT visit this website. 

This report was posted on Ripoff Report on 06/04/2011 06:34 AM and is a permanent record located here: http://www.ripoffreport.com/r/ProSoft3Dcom/internet/ProSoft3Dcom-Dont-visit-website-and-click-on-back-browserit-will-charge-your-account-736723. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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