- Report: #126421
Report - Rebuttal - Arbitrate
Complaint Review: Proactiv Solution
Proactiv SolutionProactiv Solution, P.O. Box 11448 Des Moines, Iowa U.S.A.
Proactiv Solution ripoff They are playing tricks on their wicked website to make you pay more than what you really want to pay for a one-time shopping. Des Moines Iowa
*Consumer Comment: Proactic Employess doing their best ... to make it the consumers fault.
*General Comment: Oh Yes , Proactiv IS a ripoff!
*Consumer Comment: That is exactly right
*Consumer Suggestion: Proactiv is not a ripoff!
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In December, 2004, I received a second package of Proactiv which I was not aware of ordering and an unauthorized charge of $45.9 was posted to my credit card by Proactiv. I called the customer service and they stated that whether I knew it or not, I became a member when I ordered the initial product.
As I later went through the website again,I finally noticed the recurring charge was mentioned in tiny words in a block like product description without even an option for us to choose to do a one time shopping or shop on a recurring basis.
I returned the unwanted second delivery but they didn't return the shipping&handling to me.
Consequently, I called my credit card company to report a fraudulent charge (Discover). The credit card company was great to work with and credited the money back to me.
Anyway, Proactiv is a ripoff. I was charged over 90 bucks when I ordered back in Oct for a one time product for 45.90 . They are playing tricks on their wicked website to make you pay more than what you really want to pay for a one-time shopping. Watch out!!!
This report was posted on Ripoff Report on 01/07/2005 10:38 PM and is a permanent record located here: http://www.ripoffreport.com/r/Proactiv-Solution/Des-Moines-Iowa-50336-1448/Proactiv-Solution-ripoff-They-are-playing-tricks-on-their-wicked-website-to-make-you-pay-m-126421. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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