Complaint Review: Proactiv Solution - Des Moines Iowa
- Proactiv Solution po box 11448 Des Moines, Iowa United States of America
- Phone: 1-866-454-4000
- Web: www.proactiv.com
- Category: Customer
Proactiv Solution Continued to bill me after I cancelled account due to timeliness of shipments Des Moines, Iowa
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I placed an order for this product in November of 2011. The first shipment arrived on time, but was much smaller than advertised. Shipment was a one month supply. The following month, I was billed for shipment as stated, but did not receive. I called the company and was told " well Ma'am the next shipment is for 90 day supply and always takes longer to ship". Shipment arrived so late that I had run out of product. So I called to cancel my subscription and was told I had a balance of $36. I do not understand since I have been billed 4 times since I cancelled. Once for $32, and 3 times for $19.95. I have only received the initial 30 day supply, and then the late 90 day supply. When I contacted the company, they said I am being billed since I did not return the product.
This report was posted on Ripoff Report on 01/26/2012 05:52 PM and is a permanent record located here: https://www.ripoffreport.com/reports/proactiv-solution/des-moines-iowa-50336/proactiv-solution-continued-to-bill-me-after-i-cancelled-account-due-to-timeliness-of-shi-829299. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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