- Report: #1005127
Report - Rebuttal - Arbitrate
Complaint Review: Proactiv Solutions
Proactiv SolutionsW137N6915 Manor Hills Blvd, Menomonee Falls, Wisconsin Des Moines, Iowa United States of America
Proactiv Solutions When ordering their product I was not given a clear and concise disclosure of the shipping schedule and especially COST. $300 for a facial wash? Puleez! And holding my CC hostage, then threatening collections Des Moines, Iowa
What I got out of the ordering scenerio was that I was to receive a 30 day supply and be billed as such. It was to be on-going for three months. Welcome to cancel at anytime within 30 days.
Instead what I got was a 90-day supply and billing of over $100 per month until the balance of $300 was paid off. $300 for a face wash???
I was told I could cancel if I returned any of the un-used product. (They sent me one shipment.....I opened it and used it!!!)
Now they are holding my CC hostage, threatening collections for holding payment thru my bank.
What a scam.
This report was posted on Ripoff Report on 01/28/2013 07:50 PM and is a permanent record located here: http://www.ripoffreport.com/r/Proactiv-Solutions/Des-Moines-Iowa-50336/Proactiv-Solutions-When-ordering-their-product-I-was-not-given-a-clear-and-concise-disclo-1005127. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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