• Report: #993329

Complaint Review: Proactive Solution

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  • Submitted: Tue, January 08, 2013
  • Updated: Tue, January 08, 2013

  • Reported By: Scott — Bloomington Indiana United States of America
Proactive Solution
6 Commerce Way Des Moines, Iowa United States of America

Proactive Solution Unauthorized Charges Des Moines, Iowa

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I only wanted to try the product for $19.95. I was never told that I enrolled in some type of "club" that would automatically re-supply me every ninety days. When I recieved my second shipment, I called to cancel the service that was in October. In November, I was billed $39.95 and I called to cancel again. Since then I have been billed $39.95 for both, December, and now January and I have recieved no product since November.

I have been forced to cancel my debit card. During this time, I have never been able to talk to a human being. All I get is an automated help line. I am very angry and I am filing a complaint with the Attorney General, Chamber of Commerce, and BBB. This is obviously a well designed money grab and these people should not be allowed to do business this way.



   

This report was posted on Ripoff Report on 01/08/2013 11:27 AM and is a permanent record located here: http://www.ripoffreport.com/r/Proactive-Solution/Des-Moines-Iowa-50336/Proactive-Solution-Unauthorized-Charges-Des-Moines-Iowa-993329. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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