• Report: #407746

Complaint Review: Process At Home - Angel Stevens

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  • Submitted: Sat, January 03, 2009
  • Updated: Thu, January 08, 2009

  • Reported By:Shirley Massachusetts
Process At Home - Angel Stevens
8721 St. Monica Blvd Los Angeles, California U.S.A.

Process At Home - Angel Stevens Blatant Scam (bait and switch) by selling a program to "process rebates" (as many as you want), when in fact they provide generic, dated information about how to be an affiliate marketer (ie. SELL CRAP!!) Los Angeles California

*Author of original report: Received a refund for my $197.00!

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ATTENTION: Is there any lawyer out there who is interested in filing a class action lawsuit against these people?? If so....I'm in!!!

I consider myself fairly careful and responsible...in other words, not easily scammed. Unfortunately, I didn't bother to read all these "rip off" complaints or reports about this company as being a scam before giving them my debit card number. I DID RESEARCH, but only made it as far as the article by Dr. Richard Andrew Stera, Chairman, SiteReviewAuthority.org who appeared to be a legitimate and independant review panel. They recommended this program as being one of the top three "work at home programs" they allegedly reviewed and they stated, "In fact, you can try this program risk-free with an unconditional 3-month money back guarantee."

How can you go wrong with the adverstisement claiming you will get your money back, and in addition an "independant review group" confirming the program is "risk free"?

Once I filled out the online forms and requesting the "program", I never got past the "congratulations" link you automatically receive after providing your payment information. I never received any other products, emails, training, etc. If you want to see what I paid $197 for...cut and paste this link into your browser:

(((link redacted)))

I looked at the training videos and tried to get my "free 14 day trial website" set up. None of the links worked. I tried to file a trouble ticket. I got an email with my "response" but I needed a ticket "code" to access the response. You guessed...no code...no way to access their supposed "response". The next day, I got another email referencing my "ticket number" and showing the status as "ticket closed".

After thise, I immediately emailed the "support" address and advised them NOT TO BILL MY ACCOUNT. This was probably the following day. About a week later, on 12/26/08 they billed me anyway. All my bank can tell me is that it looks like the charge came from Iceland, as the abbreviation IS was attached.

That day, I called the 800 number attached to my bank transaction and was able to reach a woman who took my email address and confirmed my account information. Once I told her I was demanding a refund, she assured me it would be processed within 3-5 business days. I told her that I also wanted to cancel the 14-day free website trial offer before I was billed about $40/month. I was given an 888 number to call for cancellation of THAT free service. I called the number and got an automated response saying there would be a 60-minute wait! REALLY?!! 60 minutes?

I advised my bank of all this on the day the charge hit, and they just want to wait until the 5th business day (today) before processing my fraud complaint, and returning my funds. Luckily, they feel confidant that they can return the money, but this is probably because I reported it so quickly, AND they immediately canceled my debit card and are issuing me a new number. The bank employee has also been able to read all these "scam" reports that I should have read sooner, so it's not likely their investigation will find that I made a legitimate transaction and simply changed my mind. Shame on me though! I am still frustrated that I didn't do better research. I really should have known better!!!

Now, I've been receiving emails from various women who always follow their signature with (I work with Angel). They keep asking me to provide the same information (ie. my receipt number), etc which was never sent. I suppose they think that'll be a good excuse....they couldn't refund me since I can't provide this information that I don't have because they never provided it!!! I advised them that the transaction taking the $197 out of my account was the only "receipt" I needed to show a judge in small claims court and/or a criminal court someday (God willing!)

The phone numbers now usually are answered with an automatic recording to say the computer system is down. I did get a man to answer once who said that the system was working, but that HIS COMPUTER was down. Ha Ha Ha!!
Really? What terrible computer luck they seem to have?

DON'T GIVE THEM YOUR MONEY.

Again, I hope there is a lawyer out there who wants to take these people on.
There seems to be enough willing VICTIMS of the fraud.

Sue
Shirley, Massachusetts
U.S.A.

Click here to read The *EDitorial: The Marketing Rebate Rip Off ...Manufactures invent reasons why not to pay the consumer

CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.

This report was posted on Ripoff Report on 01/03/2009 09:08 PM and is a permanent record located here: http://www.ripoffreport.com/r/Process-At-Home-Angel-Stevens/Los-Angeles-California-01464/Process-At-Home-Angel-Stevens-Blatant-Scam-bait-and-switch-by-selling-a-program-to-pr-407746. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

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#1 Author of original report

Received a refund for my $197.00!

AUTHOR: Sue mccarron - (U.S.A.)

After sending several emails to the angel stevens "private" email detailing the fact that I had reported the charge to my bank as fraudulent, and intended to file a police report...I also sent an email cutting and pasting statements from their ad, and explaining how the statements were not truthful...I did finally receive an email giving me the
refund confirmation number. I also advised that I had read about them on this website and wondered whether I was talking to Angel Stevens, or Angela Penbrook or Michael Brooks...and there's someone else in there named Anderson or something! The ad said their mailing address is in CA, and I told them that NONE of those companies are registered at the Secretary of State's Office in CA.

On Tuesday (1/6/08) a man called trying to offer me another "opportunity" and I quickly told him to pound sand and return my money!

Today my bank called to tell me they checked and noticed that the money had been returned!!! I'm shocked, but happy.

Sue
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