- Report: #323918
Report - Rebuttal - Arbitrate
Complaint Review: Process From Home A Penbrook Productions Company
Process From Home A Penbrook Productions Companynoreply@makemyincimeathome.com Internet U.S.A.
Process From Home A Penbrook Productions Company It is not just doing instant rebates from Home it selling ebooks, and quick of taking your money, and beating around the bush for refunding money. California
When you give your credit card information then she tells you; you will be selling ebooks and you get your money from click bank. That is not what I signed up for, and the company charged my account not even waiting for the trail period. I had a telemarketer call me, and I told him I didn't want it, and not to charge my account. Then he told me I had a to call a toll free number, so they wouldn't charge my account. Well customer service called me and I told Alvin that I didn't want it, and he said they will refund my money. March 8th of 2008 I have been saying I didn't want to be charged.
March 18th I get a email stating the my $197.00 was successfully refunded, and it will take 5-7 business days. Well, It never happened. I have emailed the Company 3 or 4 times and no response. When you call the toll free number sometimes you get a recording "Please hang up and try your phone call again."
I got hold of Alvin, and he gives you the run around first he tells you I already got my refund. Then after stating it is not on my charge, and it is way past the 5-7 business days where is the refund! Alvin's reply was we have a cliche in our system, and it will take 3-4 days. Thank God I have USAA as a credit card, and I won't have to pay the charge. Angela Penbrook is quick take your money, but not willing to give up the refund.
Well, I have learned a valuable lesson, and Please don't waste your time with Angela Penbrook because she is certainly not up front until you spend the money that she is asking for the money. The Company is about selling ebooks and offering instant rebates of them. Not doing data entry level on instant rebates.
West Trenton, New Jersey
This report was posted on Ripoff Report on 04/05/2008 11:25 AM and is a permanent record located here: http://www.ripoffreport.com/r/Process-From-Home-A-Penbrook-Productions-Company/internet/Process-From-Home-A-Penbrook-Productions-Company-It-is-not-just-doing-instant-rebates-from-323918. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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