- Report: #818572
Report - Rebuttal - Arbitrate
Complaint Review: Prodigy Payment Systems
Prodigy Payment Systems3801 Arapaho Rd. Arapaho, Texas United States of America
Prodigy Payment Systems BKCD Processing Company overcharges, double charges, renews your contract without notice Arapaho, Texas
*Author of original report: duh
*UPDATE Employee: OUR CUSTOMER SERVICE COMMITMENT
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
I contacted them a year ago about quitting their service and was told I still had a year on my contract. Ok. I stayed -- paying their 12.50 quarterly fees, their $95 annual fee, dealing with their PCI compliance forms. I contacted them January 5th to find out about ending my service with them in March. I was told that I had to give 90 day written notice and since I had not done that 9 days ago, my service was already renewed for another year. I was not notified in any way.
I have also had trouble with their processing, getting COMM ERRORs often. Finally figured out that if I cancelled the transaction and tried again, there wouldn't be any double charges. They did not tell me this. And I had to contact them when there were double charges -- which were not put into my account, but the customer was charged twice.
DO NOT USE PRODIGY!
This report was posted on Ripoff Report on 01/05/2012 03:59 PM and is a permanent record located here: http://www.ripoffreport.com/r/Prodigy-Payment-Systems/Arapaho-Texas-75501/Prodigy-Payment-Systems-BKCD-Processing-Company-overcharges-double-charges-renews-your-c-818572. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.