- Report: #907781
Report - Rebuttal - Arbitrate
Complaint Review: Producer Pack Ltd.
Producer Pack Ltd.Internet United States of America
Producer Pack Ltd. Not honoring agreement made due to their internal website issues Internet
I felt that this was an acceptable accommodation. Access was restored and I began to continue downloading my packs. In early March, access was interrupted again. The explanation given to me was that they were having issues with hackers and had to interrupt my account temporarily while they added additional security to the site. They stated that I would be contacted when it was completed and account would be restored. This has not happened. I have attempted to contact Producer Pack through to all of the individuals but no one has responded to any of my emails in months.
I am a music producer and rely heavily upon the latest sounds and production packs. I just simply want what was promised to me with the remaining months access from March 2012 to December 2012, which is 10 months.
The individuals that I have been in communications with are:
Any help resolving this matter is greatly appreciated.
This report was posted on Ripoff Report on 07/06/2012 03:07 PM and is a permanent record located here: http://www.ripoffreport.com/r/Producer-Pack-Ltd/internet/Producer-Pack-Ltd-Not-honoring-agreement-made-due-to-their-internal-website-issues-Inter-907781. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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