ED Magedson – Founder
Professional Fitness7413 Six Forks Rd #363, Raleigh, NC 27615 Charlotte, North Carolina United States of America
Professional Fitness and all the above (since they change there name, each time a certain number of complaints are filed to prevent bankruptcy! New name coming soon Atlantic Coast ABS) represents the direct opposite of their name. This organization is unprofessional, practices unethical business practices, and provide the worst customer service I have ever encountered in my 29 years of living!!!! I signed up for my contract mid February and have encountered it all! I have been a victim of trainers being fired (I have had 3 different trainers in 2 months), rude customer service (Tiffany yells and asks sarcastic questions, while Adam simply hangs up in the middle of your concerns), unauthorized billing (Tiffany was suppose to change my payment date, she failed to change it and then proceeded to put a block on my account so no one else can make changes to it, and I was charged extra nonpayment and late fees), after all of this, I demanded to cancell my contract, and of course! The only way this will happen is if I pay this months payment in addition to a 25% remaining balance fee!!! "Professional Fitness" has got to be Kidding me!!! After my own experiences and reading soooo many other complaints (also check out the Better Business Bureau and google business complaints and lawsuits), I have decided to put an end to "Professional" fitness.
I plan to file a complain on any website or blog site available in effort to maximize exposure. Immediately following this post, I will be contacting a lawyer to file a class action suit (if you would like to be apart of this, pls respond to this post). I will also be speaking with the General Managers of Z-mack (formally know as Peak Fitness) to apply pressure to the company they choose to outsource their personal training staff. I will also be contacting the news stations for consumer alert exposure, and hopefully they will join myself and several others in front of the "Professional" fitness office in petition for better customer service and the ability to cancel contarcts. Finally, I will be personally contacting the senior management team of "Professional" fitness. If you would like to do the same, here are their names and phone numbers:
Ted Sampson 919-818-7261, Scott Higginbothan 919-271-3782, Colt 919-818-5141, Dan Fahey (is not listed)
This report was posted on Ripoff Report on 04/29/2010 10:41 AM and is a permanent record located here: http://www.ripoffreport.com/r/Professional-Fitness/Charlotte-North-Carolina-28203/Professional-Fitness-Professional-Fitness-BF-Southeast-LLC-BF-SOUTHEAST-LLC-doing-busi-598158. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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