- Report: #127122
Report - Rebuttal - Arbitrate
Complaint Review: Professional Wood Interiors/David Portell
Professional Wood Interiors/David Portell12031 Wesford Drive Maryland Heights, Missouri U.S.A.
Professional Wood Interiors/David Portell Cabinet maker takes deposit, fails to produce cabinets after three months Maryland Heights Missouri
*Author of original report: Mr. Portell's rebuttal is a total fabrication
*Consumer Comment: What actually transpired
*REBUTTAL Owner of company: Doesn't make sense
*REBUTTAL Owner of company: Setting Things Straight
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At the time, we were told that building the cabinets would take approximately five weeks and that we could expect them before Thanksgiving. When we contacted Mr. Portell after Thanksgiving, he told us that we should be able to choose a paint color for the cabinets the following week. We were patient, but then Mr. Portell told us that the cabinets would not be ready until after Christmas! My husband wanted to see if any progress had been made on the work and visited Mr. Portell at his shop/home.
Mr. Portell became irate and yelled at my husband, using the worst profanity. After that, we contacted an attorney. Mr. Portell told the attorney that we should expect our cabinets by January 20, but Mr. Portell has not started building our cabinets as of today. Obviously, they will not be completed by January 20th. At this point, we would like to just get our deposit back, after suffering the inconvenience of having a construction zone in our home all these months. Hopefully, this report will prevent others from making the same mistake as us, by trusting this unscrupulous contractor.
St. Louis, Missouri
This report was posted on Ripoff Report on 01/12/2005 06:44 PM and is a permanent record located here: http://www.ripoffreport.com/r/Professional-Wood-InteriorsDavid-Portell/Maryland-Heights-Missouri-63043/Professional-Wood-InteriorsDavid-Portell-Cabinet-maker-takes-deposit-fails-to-produce-ca-127122. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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