- Report: #1027591
Report - Rebuttal - Arbitrate
Complaint Review: Profit Sense Innovations
Profit Sense Innovations26 Journal Sq Ste 801 Jersey City, New Jersey United States of America
Profit Sense Innovations Profit Sense Innovation is a bate and swich opperation. They sell one thing and deliver another. Jersey City New Jersey
It was about a week to ten days before the website went online. It was not what I had been shown. It was a blog and a bad one at that. I called to complain and was told that I would never have been show those websites. They insisted I would have been shown one that looked like what I got. I told them I would never have paid for that one. I was then told if I called support they would help me fix it. I left a message with the support team and never got called back. When I finally did get hold of someone today I just wanted my money back because they didn't live up to their end of the agreement.
I was transferred to the cancellation department where I got a woman with an attitude. I told her that I did not get what I was promised and I wanted a refund. I was told the agreement said no refunds. If I had gotten what I was told I was getting and only changed my mind I would agree with that. But I was not given the website I was promised. In addition I was told that the only thing she could do was to cancel the $29.95 hosting fee I was not told about. I was told the only thing I would have to pay was the build cost. The salesman said they didn't get any money until I started making money. I was left with the impression that it was a split commission situation.
If I had done what I usually do and checked the Better Business Bureau I would have saved myself money and frustration. When I did check with them I found they have an "F" rating. In all the years I have use BBB to check on businesses I have never seen an "F" before. Be aware, don't do a stupid thing like I did.
This report was posted on Ripoff Report on 03/12/2013 12:59 PM and is a permanent record located here: http://www.ripoffreport.com/r/Profit-Sense-Innovations/Jersey-City-New-Jersey-07306/Profit-Sense-Innovations-Profit-Sense-Innovation-is-a-bate-and-swich-opperation-They-se-1027591. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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