- Report: #1049804
Report - Rebuttal - Arbitrate
Complaint Review: Proflowers.com
Proflowers.com4300 Air Trans Rd Memphis, Tennessee USA
Proflowers.com Deceptive Billing Memphis Tennessee
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I ordered flowers online through Proflowers. The billing through out the order stated a 19.99 charge. At no time were additional delivery fees mentioned, taxes, and care and handling fees. The total came to 52.46. More than 2.5 times the amount I agreed to pay. There was no running total, no additional fees mentioned ever. When I realized what they had done I had to create an account to go back and attempt to cancel my oder.
On the final order page (after the bill was paid) was a message stating that due to high volume orders could not be cancelled after May 4th if the order was placed between May 7th and May 12th. This is a rip-off! I called the company and was told by a guy named Cory that they would cancel my order and they were surprised there hadnt been a running total. Yeah right. I printed every page of the order as it was filled out. Now I have to go to the bank and file a dispute to stop the charge. Again this is a ripoff company. Do Not Use!.
This report was posted on Ripoff Report on 05/10/2013 03:27 AM and is a permanent record located here: http://www.ripoffreport.com/r/Proflowerscom/Memphis-Tennessee-38118/Proflowerscom-Deceptive-Billing-Memphis-Tennessee-1049804. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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