- Report: #698941
Report - Rebuttal - Arbitrate
Complaint Review: Proflowers.com
Proflowers.comInternet United States of America
Proflowers.com proplants.com, redenvelope.com, cherrymoonfarms.com, personalcreations.com, berries.com Does not sell industry standard long stem roses Nationwide, Internet
*UPDATE Employee: RE: Long Stem Roses
The item description is very misleading. Here is how it reads on the website:
Three Dozen Long Stemmed Red Roses w/Free Ruby Vase
Item Description:36 long-stemmed red roses
Includes baby's breath and greenery
Includes Ruby Gathering Vase
Stands approximately 20" tall
When it says "stands approximately 20" tall" directly under the vase description it implies that the vase itself is 20" tall and not the length of the stems. Not sure many people would associate that 20" at the bottom with the roses at the very top of the description but maybe I'm wrong. Nevertheless, if they are not going to sell the industry standard for long stem roses then don't try to hide it. It should state 'stem length is 20"'
After complaining they offered me a partial refund that I am not satisfied with. Shop elsewhere!
This report was posted on Ripoff Report on 02/23/2011 11:21 AM and is a permanent record located here: http://www.ripoffreport.com/r/Proflowerscom/internet/Proflowerscom-proplantscom-redenvelopecom-cherrymoonfarmscom-personalcreationscom-698941. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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