• Report: #64196

Complaint Review: Progress Energy

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  • Submitted: Sun, July 20, 2003
  • Updated: Sat, August 18, 2007

  • Reported By:st. petersburg Florida
Progress Energy
One Progress Way/3201 34 St. S. St Petersburg, Florida U.S.A.

Progress Energy FLORIDA POWER consumer fraud ripoff Saint Petersburg Florida

*UPDATE EX-employee responds: This is what you do if you get no where with any utility

*Consumer Suggestion: See Your Landlord

*Consumer Suggestion: Turn the thermostat to OFF

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Progress Energy of Saint Petersburg, Florida, refuses to help me with problem ....

i am being forced to pay for my next door neighbors electricity and cannot afford my huge bill!! I have called them many times for help but always get told there is nothing they can do!! i am a single mom of 3, living on a very small income and am coming close to having my power shut off due to such a big power bill.

I feel it is the power companys responsibilty to fix this problem as the thermostat to my neighbors is in my apartment.

-NO ONE WILL HELP ME!!!!!!
-DOES ANYONE KNOW WHERE I CAN TURN????

THANKS!!

Tamara
st. petersburg, Florida
U.S.A.

This report was posted on Ripoff Report on 07/20/2003 07:22 PM and is a permanent record located here: http://www.ripoffreport.com/r/Progress-Energy/St-Petersburg-Florida-33711/Progress-Energy-FLORIDA-POWER-consumer-fraud-ripoff-Saint-Petersburg-Florida-64196. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 3Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE EX-employee responds

This is what you do if you get no where with any utility

AUTHOR: A Helping Hand - (U.S.A.)

If you get no where with a utility company you contact your local Public Service Commision they will make the utilty investigate and put off billing until it is resolved that will help they wont have a choice GOOD LUCK THIS WILL GET THERE ATTENTION TRUST ME
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#2 Consumer Suggestion

See Your Landlord

AUTHOR: RJ - (U.S.A.)

You should be aware that the power company has NO responsibility whatsoever for the location of any thermostat. That is your landlord's problem!

Having your neighbor's thermostat in YOUR apartment makes no sense at all. Don't THEY complain that THEY can't control their own apartment temperature? If you are paying the bill, why don't you just turn it OFF?

Each apartment should have a separate power meter. In your case, you seem to indicate that there is only one for TWO apartments. Again, that is the responsibility of your landlord, NOT the power company. All they do is read the meter or meters that are installed and send bills.

If you can show that you are having to pay the electric bill for two apartments because your landlord only has one meter installed, maybe a legal service can help you straighten it out.
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#3 Consumer Suggestion

Turn the thermostat to OFF

AUTHOR: Robert - (U.S.A.)

That would be the easiest solution, then let the neighbor's call the electric company. If the thermostat is in your apartment, I would assume that the main power switch to both apartments would also be controlled by you. Why not just turn that off, too? Without power, your neighbors would have to have the problem fixed. It is a wonder that your landlord has not been contacted and asked to fix the problem. Hope these ideas help; know you are in a jam, probably Catch 22; but, good luck.
regards,
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