• Report: #855905

Complaint Review: Progressive Business Publications

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  • Submitted: Mon, March 19, 2012
  • Updated: Mon, March 19, 2012

  • Reported By: jgriffith1 — United States of America
Progressive Business Publications
370 Technology Drive Malvern, PA 19355 Malvern, Pennsylvania United States of America

Progressive Business Publications Internet Marketing Coordinator Malvern, Pennsylvania

*Author of original report: Poor Customer Service

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Progressive Business Publications had called a year ago, told me there would be free Internet & Marketing Report newsletters coming to the place I work - ok cool! Free marketing newsletters.. this was not the case.

My managers had received a bill roughly 2 months later. I had forgot all about the call. I always threw the report away anyways. They played back a recording of me where they had suckered me into saying yes - they kept this recording and they record all other victims because they know that someday they will be calling back because of this scam.

I have called and cancelled this newsletter MANY times.. probably 10 times total. I just received ANOTHER newsletter today. They better not be charging me for this!! This is a complete and total SCAM!!!

Do not fall for their tricks if they call you. If you currently have reports and newsletters coming from Progressive Business Publications, CALL THEM ASAP & CANCEL!

This report was posted on Ripoff Report on 03/19/2012 06:15 AM and is a permanent record located here: http://www.ripoffreport.com/r/Progressive-Business-Publications/-Malvern-Pennsylvania-19355/Progressive-Business-Publications-Internet-Marketing-Coordinator-Malvern-Pennsylvania-855905. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Author of original report

Poor Customer Service

AUTHOR: jgriffith1 - (United States of America)

I had called the customer service about the problem I had just posted. I told them I better not be getting any more invoices since I am still receiving the reports and that I do not want to receive any more. The lady told me that I will be receiving one more report. I told her many other customers are receiving the same problems that I am, read the reviews and she hung up. Haha that is too funny. If anyone at my workplace hung up on a customer, they would be in big trouble.

This is the email I just sent their customer service:

Just to let you know - I spoke with a customer service representative today and she hung up on me. Haha too funny. Read the reviews on ripoffreport.com .. I will be adding this customer service experience to all the other poor reviews. I know
why this place is a joke.
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