• Report: #949081

Complaint Review: Progressive Business Publications

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  • Submitted: Mon, October 01, 2012
  • Updated: Thu, November 01, 2012

  • Reported By: Debbi — Warwick Rhode Island United States of America
Progressive Business Publications
370 Technology Drive, P.O.Box 3019 Malvern, Pennsylvania United States of America

Progressive Business Publications They are sending an invoice of $195.20 for something I did not order. I cannot get thru to them. Malvern, Pennsylvania

*General Comment: Here is their 800 #

*UPDATE Employee: Response from PBP Customer Service

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"Progressive Business Publications"  is sending invoices for a publication that was not ordered. I cannot get thru to them. The 1-800 # on the publication is not the right # so the person who answers the phone say's.

Debbi
Warwick, R.I.

This report was posted on Ripoff Report on 10/01/2012 10:22 AM and is a permanent record located here: http://www.ripoffreport.com/r/Progressive-Business-Publications/Malvern-Pennsylvania-19355/Progressive-Business-Publications-They-are-sending-an-invoice-of-19520-for-something-I-949081. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 General Comment

Here is their 800 #

AUTHOR: Jimm H - (United States of America)

Call their 800 #: 800-220-5000. If  you want to talk to a human being, hit the "order a subscription) prompt by pressing "1" (not the canellation prompt, which dumps you into a voice mail).  They answer that line. Tell that real person you want to cancel. Look around the internet. They have a long history or this type of operation.Like you and many other individuals i was offered a "FREE" subscription (no monetary billing costs ever presented or mentioned. Of course, upon receiving this weakly written periodical (much of it rewritten from other true financial reports), they started dunning us for payment.  Good luck and run up their phone bill on their 800 line rather than yours.
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#2 UPDATE Employee

Response from PBP Customer Service

AUTHOR: Matt Jackson - (United States of America)

Hi Debbie,

The only way for an order to enter our system is for that person to have spoken with one of our telesales representatives and agreed to a trial subscription. You're welcome to reach out to me personally.  My email and phone confirmation are below.  Let me know if I can help.

All the best,
Matt Jackson
Customer Service Manager
PBP
mjackson@pbp.com
610-695-8600 ext 236
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