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  • Report: #929846

Complaint Review: Progressive Business Publications

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  • Submitted: Mon, August 20, 2012
  • Updated: Tue, August 21, 2012

  • Reported By: Cathy — Bartonville Illinois United States of America
Progressive Business Publications
370 Technology Drive, PO Box 3019 Melvern, Pennsylvania United States of America

Progressive Business Publications Sent invoice for subscriptions we did not request. Melvern, Pennsylvania

*UPDATE Employee: Response from PBP Customer Service

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We have received an invoice stating we owe $177.84 for 3 annual subscriptions. No one at our company has ever requested these issues and none have been received. We will not be paying for something we didn't ask for and never received.

This report was posted on Ripoff Report on 08/20/2012 11:28 AM and is a permanent record located here: http://www.ripoffreport.com/r/Progressive-Business-Publications/Melvern-Pennsylvania-19355/Progressive-Business-Publications-Sent-invoice-for-subscriptions-we-did-not-request-Mel-929846. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 UPDATE Employee

Response from PBP Customer Service

AUTHOR: Matt Jackson - (United States of America)

Hi Cathy,

I'm a customer service manager for PBP.  I'm sorry to hear you feel frustrated.

We take quality seriously and use very strict quality control measures.   Our sales team is extensively monitored to ensure every order is valid and legitimate.

Im more than happy to talk to you directly by either email or phone. If youd like, I can look into this and see if I can help.  Just contact me with your name, company, and invoice or account number.

All the best,
Matt Jackson
Customer Service Manager
Progressive Business Publications
610-695-8600 ext 236
mjackson@pbp.com
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