- Report: #950653
Complaint Review: Progressive Business Publications
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| Progressive Business Publications 370 Technology Drive
malvern, Pennsylvania United States of America |
|
Progressive Business Publications billing me for annual subscription for 5 people when i did not order any - malvern, Pennsylvania
*UPDATE Employee: Response from PBP Customer Service
Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™
one month later i began receiving invoices for $249 for an annual subscription price for 5 people - never being authorized or receiving anything else from them.
there is no way to contact them to cancel or say stop billing me i did not order.
This report was posted on Ripoff Report on 10/04/2012 06:28 AM and is a permanent record located here: http://www.ripoffreport.com/r/Progressive-Business-Publications/malvern-Pennsylvania-19355/Progressive-Business-Publications-billing-me-for-annual-subscription-for-5-people-when-i-950653. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 UPDATE Employee
Response from PBP Customer Service
AUTHOR: Jamie Thomas - (United States of America)
SUBMITTED: Thursday, October 04, 2012
I'm with PBP's customer service team.
The original call you received was to sign up for a trial subscription with a 60 day cancellation option. We offer a range of methods to let us know you'd like to cancel including mail, fax, phone, or email. The easiest way to stop your subscription is to mark cancel on the invoice and send it back, however we also include our phone number on every newsletter in case you'd like to speak with us directly.
You're also welcome to contact me directly. My full contact information is below. Please let me know if I can be helpful.
All the best,
Jamie Thomas
Customer Service Manager
Progressive Business Publications
jthomas@pbp.com
610-695-8600 ext 296
