The IRS confiscated my IRA to pay off someone elses tax lien and then liened me to pay the taxes on the IRA that they took......believe it.....the IRS now has a lien on me for these "back taxes."
In October 2009, I received a postcard in the mail since I had a tax lien. I called the 800 number and spoke with Joe Garcia. After telling him what had happened, he told me that that was exactly what they handled and that a case like mine had just been resolved using their services. The client had even received a refund in the amount that the IRS had confiscated!!!! Garcia told me that Progressive was licensed to practice law in all states and that my tax problem could be resolved for $3,500.00. I told him that I did not have that so he set up a payment plan. I asked to speak to an attorney and Garcia told me that I could speak with whoever was assigned to me once I had filled out the questionnaire that was to be sent to me and had paid the first installment.
I made payments as required and filled out the paperwork. I called many times and Garcia told me that I should just relax that they were taking care of my matter...just keep sending money. After all, they were the experts in this and I would have this taken care of within about six weeks.
Jennifer, who called herself the head of customer relations, contacted me each time a payment was due to make sure that they were paid. Garcia also called me when the payments were due. Never at another time.
April 2010, Terri Turner, the attorney assigned to me, called me to tell me that Progressive did not handle my type of case. She told me to hire a local attorney. I told her that I wanted a full refund. Terri Turner told me that she would hand my case over to Jennifer who would handle the refund. Turner quickly returned my paperwork. It showed that she had even charged me $350.00 to call me to tell me that she did not handle that type of case!!!!
After several weeks had passed, I contacted customer relations again. I was told that it takes time for them to process a refund. I received a "Mutual Release and Settlement Agreement" on May 5, 2010 for $610.00 and when I told them I would not sign, they sent me a second "Agreement" on May 11, 2010 for $985.00. When I called them Terri Turner would no longer speak with me and Jennifer told me that I would not get a full refund.
I filed a small claims action and won a DEFAULT JUDGEMENT on September 15, 2010 in the amount of $3,590.00. Progressive attempted to have this judgement put aside, but failed to do so. Non payment of this judgement illustrated that they don't even adhere to the law... and they call themselves attorneys?????? They're thieves.
I have filed complaints with the STATE BAR OF THE STATE OF CALIFORNIA (complaint number 10.24673). From their response, it appears that I may be the only one who has complained.
I also complained to THE STATE OF CALIFORNIA DEPARTMENT OF JUSTICE; EDMUND G. BROWN , JR, Attorney General. PIU: 381981. They were unable to assist me because they did not see a pattern of business activity. EVERYONE NEEDS TO COMPLAIN !!!! OR THEY WILL GET AWAY WITH THIS FRAUD!!!
To date, I have not received a dime. These people are crooks. DO NOT USE THEM.