- Report: #422535
Report - Rebuttal - Arbitrate
Complaint Review: Projector Lamp Center, SageRyder
Projector Lamp Center, SageRyder4060 Peachtree Rd. NE Atlanta, Georgia U.S.A.
Projector Lamp Center, SageRyder Deceptive bussiness practices Atlanta Georgia
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On october 20th I called the 1-800 number on the Projector Lamp Center web site to inquire about the order. The lady that I spoke with told me that this particular lamp was on "back order" from Sharp and that I should recieve the lamp in about 2 weeks.
On November 18th, I called again to inquire and was told the same thing. Lamp on back order; 2 weeks to deliver. At that time I complained about the delay and pointed out that my credit card had been charged back in August when I first made the order.
On December 5, 2008 I called again and after recieving the same response, I canceled the order. on December 10th I recieved an e-mail from Sageryder confirming that a "cash refund" check would be mailed to me with in 30 businsess days. It is now February 10, 2009, a full 163 days since my credit card was charged, and I have still not received the promised refund. I attempted to call again today and received a recording.
Charlotte, North Carolina
This report was posted on Ripoff Report on 02/10/2009 02:12 PM and is a permanent record located here: http://www.ripoffreport.com/r/Projector-Lamp-Center-SageRyder/Atlanta-Georgia-30319/Projector-Lamp-Center-SageRyder-Deceptive-bussiness-practices-Atlanta-Georgia-422535. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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