- Report: #885862
Report - Rebuttal - Arbitrate
Complaint Review: Prolash
ProlashInternet United States of America
Prolash I ordered a trial set for $1.00 + shipping total of $8.23. After I received it I called to cancel but never got the confirmation number. I also emailed them to say I want to cancel. After 1 week, Internet
When I called the customer service they did not have the record of my cancellation call and said I had exceeded 3 days to call to cancel. They claim that you have to cancel within 15 days from the day it was shipped. My call was not recorded and I had to pay $119. What a scam!!
This report was posted on Ripoff Report on 05/21/2012 02:17 PM and is a permanent record located here: http://www.ripoffreport.com/r/Prolash/internet/Prolash-I-ordered-a-trial-set-for-100-shipping-total-of-823-After-I-received-it-885862. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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