- Report: #1085235
Report - Rebuttal - Arbitrate
Complaint Review: Prometric: Trusted Test Development and Delivery Provider
Prometric: Trusted Test Development and Delivery ProviderRaleigh, North Carolina USA
Prometric: Trusted Test Development and Delivery Provider This place took my money and didn't allow me to take the test. Raleigh North Carolina
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I paid to take an exam at one of the Prometric Testing Centers and was turned away. I paid for the exam went to the testing center and was unable to log in due to system error. I was told by the people that work there that they couldn't help me and I was basically on my own. I just started to cry because I really needed this test because i am trying to enter a RN program. I couldn't believe it. I called Prometric customer service from the time I left the testing center till I got home and was placed on hold for an hour and than redirected, redirected. I felt like no one cared. They just wanted my money.
I have been calling this testing center for 4 days now and everytime I call they tell me to call somewhere else. Than, finally they told me that basically I had to pay for the test again in order to schedule it. I just paid $93 to take this exam. I am a single mother that had to use my last little bit of money to be able to take this test so I can better my life. I know it's wrong what they have done. I now realize it was all a scam to get money and do not recommend this company to take any test at all. I've never felt so badly treated in my life. All I am doing is trying to take a simple test to enter a program and this is done to me. I do not have another $93 to pay again for an error that wasn't my fault. I don't even know what to do now.
This report was posted on Ripoff Report on 09/17/2013 12:28 PM and is a permanent record located here: http://www.ripoffreport.com/r/Prometric-Trusted-Test-Development-and-Delivery-Provider/Raleigh-North-Carolina/Prometric-Trusted-Test-Development-and-Delivery-Provider-This-place-took-my-money-and-di-1085235. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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