- Report: #579920
Report - Rebuttal - Arbitrate
Complaint Review: Propark America - Risk Control Systems
Propark America - Risk Control Systems1 Union Place Hartford, Connecticut United States of America
Propark America - Risk Control Systems Risk Control Systems Auto Valet Insurance Hartford, Connecticut
A week later I get a call from V. Liscomb (of Risk Control Systems, an in-house Insurance carrier for ProPark America) telling me, essentially, that if I decided to take this to court no-one would believe my claim. After a set of phone calls between Liscomb and I, I eventually get an "official" letter saying that "it appears that what was observed on your vehicle had been on the vehicle and appears to be normal wear-and-tear, or damage sustained within the normal course of using the vehicle." After a few more phone calls to Mr. Liscomb, he eventually stopped returning my phone calls.
The damage cost over a thousand dollars. Because of my experience in the "run-around" I was given by this company, and also the other reviews on this site, it's my opinion that this business operates a business model based on denying claims, and therefor is an insufficient carrier for Valet Insurance. Dealing with this company was very unpleasant too, ruining a good memory for a nice trip to San Francisco.
This report was posted on Ripoff Report on 03/11/2010 02:38 PM and is a permanent record located here: http://www.ripoffreport.com/r/Propark-America-Risk-Control-Systems/Hartford-Connecticut-/Propark-America-Risk-Control-Systems-Risk-Control-Systems-Auto-Valet-Insurance-Hartford-579920. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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