• Report: #963218

Complaint Review: Propay

  • Submitted: Thu, November 01, 2012
  • Updated: Thu, November 01, 2012

  • Reported By: Chris — Milwaukee Wisconsin USA
Propay
3400 N Ashton Blvd Lehi, Utah United States of America

Propay will try and "trap" your funds Lehi, Utah

*Consumer Comment: propay traping funds

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I sell online currency on Ebay.  I signed up with Propay who then set my processing limits at $500 per transaction with a $2000 monthly limit.  I decided to use them because Paypal was starting to put 21 day holds on my Ebay funds.  I thought they would be a better alternative.  So I went ahead and sold a $310 item on Ebay.  The buyer paid promptly and I shipped the item out right away.  About 4 hours later I recieve an email from Propay stating that a reserve of $400 must be met because paper money and coins were high risk items to sell on Ebay. 

They told me this After I had been with them(Propay for 2 weeks) and after the buyer paid and After the item shipped so I had no recourse.  They essentially "trapped" my funds because they knew the item already shipped therefore I could not offer the buyer a refund.  I am assuming that an employee from them will submit a rebuttal which will paint me to be the bad guy.  I do not have the time or patience to go back and forth with these knuckleheads.  Just be confident that what I have just told you is the truth.  Thank You.

This report was posted on Ripoff Report on 11/01/2012 11:26 AM and is a permanent record located here: http://www.ripoffreport.com/r/Propay/Lehi-Utah-84043/Propay-will-try-and-trap-your-funds-Lehi-Utah-963218. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

propay traping funds

AUTHOR: albert - ()

 ive used propay for 4 years now and have had my propay card compromised twice. I only use the card at my bank atm machine to remove my funds. I feel as though that propay has a bad seed inside that is stealing my information. This most recent time i called them to report this they placed ahold on all my money and now are giving me excuse after excuse to get the hold removed. I have a business to run and them playing games with me has lead me feel insecure about them. I guess i will take them to small claims to get a judgement for the money they have not released to me. just use caution with them.

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