• Report: #1165819

Complaint Review: Propur USA

  • Submitted: Tue, July 29, 2014
  • Updated: Tue, July 29, 2014

  • Reported By: NA — Fort Myers Florida
Propur USA
Nationwide USA

Propur USA Water filters have a safety hazard Nationwide

*Author of original report: further investigation....

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Propur water filters have a design flaw that presents a health hazard.

There are two small rubber plugs that are supposed to keep contaminated water in the top unit from dripping down into the lower unit.  Due to burrs on the holes, these plugs are allowing contaminated water to drip into the lower unit.   I susect that even without the burrs that some of these plugs leak as the design is not very robust.

I also suspect that tens of thousands of people have these units that are leaking contaminated  water into the clean water resevoir.


Propur does not seem very concerned about this issue at all.


This report was posted on Ripoff Report on 07/29/2014 10:43 AM and is a permanent record located here: http://www.ripoffreport.com/r/Propur-USA/nationwide/Propur-USA-Water-filters-have-a-safety-hazard-Nationwide-1165819. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Author of original report

further investigation....

AUTHOR: Joe - ()

They have sent me 3 new top units.  The last one had a single smooth hole in the bottom of the top unit.

I put plugs in all 4 holes, and added red food coloring.  I found a drop of the food colored water on the bottom of both a burred hole and the smooth hole.

This leads me to believe that there is a design flaw in these plugs and that the burrs are not the sole cause of these leaks.

I also suspect that the competing products such as Berkey have the same problem as their plugs look identical.

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