• Report: #263387

Complaint Review: Protect America

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Thu, July 26, 2007
  • Updated: Thu, July 26, 2007

  • Reported By:Leon Iowa
Protect America
5100 North IH-35 Suite B Round Rock, Texas U.S.A.

Protect America, faulty system, deceptive sales practice, and no way to leave contract Round Rock Texas

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

My husband got a letter in the mail for this great deal with Protect America and verbally signed a three year contract with this company. They failed to tell him that there is absolutly no way out of this contract or that the system does not work and will constantly beep. Constantly meaning 24 hours a day.

We called protect america serveral times and they never fixed it for us. For a year we had this problem then we moved and decided to cancel and the company told us to send them a letter and it would be canceled. I sent the letter to cancel but they returned it. I called and they said they never received it. However, they did b/c they returned it in a new envelope. Clever. Not just a return to sender message. Then they tell me there is no way to get out of the contract. I told them I would send the system back to them b/c I don't want it and they said that it is mine and sending it to them will do nothing to change things.

My system is in a box somewhere because it does not work. So we are paying $35/month for the next two years for something that does not work. They keep saying they will talk to us over the phone and fix it but we have done that so many times I can't keep track and it is still broken.

Ashley
Leon, Iowa
U.S.A.


This report was posted on Ripoff Report on 07/26/2007 12:17 PM and is a permanent record located here: http://www.ripoffreport.com/r/Protect-America/Round-Rock-Texas-78681/Protect-America-faulty-system-deceptive-sales-practice-and-no-way-to-leave-contract-Rou-263387. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Protect America

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Wal-Mart.com USA, LLC

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory