- Report: #620608
Report - Rebuttal - Arbitrate
Complaint Review: Protect America
Protect America5100 IH 35 N STE B Internet United States of America
Protect America, Round Rock, Texas Did not make clear 2 year contract, forced me to pay 11 months of no use just to cancel; Internet
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I got this security system while caring for my Aunt dying from Alzheimers. She was paranoid, and was worried about burglars. I got it in May '09. She died in Feb. '10. I tried to cancel in March '10 and was told I had to wait until May '10. Then in July I tried to cancel and they said I had to pay for 11 months to cancel. They did not tell me this in March or I would have taken action. I paid my 11 months of non-use service, but it makes me livid to think I was so misled. I have paid them $384.45 for absolutely no reason.
If you ever have an opportunity to get a system from them, run away, they will do nothing but cause you pain and heartache in the end.
This report was posted on Ripoff Report on 07/06/2010 11:38 AM and is a permanent record located here: http://www.ripoffreport.com/r/Protect-America/internet/Protect-America-Round-Rock-Texas-Did-not-make-clear-2-year-contract-forced-me-to-pay-1-620608. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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