• Report: #917809

Complaint Review: Protection One Security

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  • Submitted: Thu, July 26, 2012
  • Updated: Thu, July 26, 2012

  • Reported By: laluna — miami Florida United States of America
Protection One Security
7255 NW 19th St # F, Miami, FL 33126 Internet United States of America

Protection One Security Did not cancel contract, continued to charge me for 5 years! Internet

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I was a customer since 2006 and have tried to cancel several times over the last couple of years but they continued to renew my contract. I began with the services in 2006 and moved out of my townhouse 6 months later. Up until January 2012, I was STILL being charged $30.00 every month for a service I no longer used, for 5 years! I couldn't believe that the company did not cancel me right away when I requested and that they would not refund me back my money for all these years. When I called, they stated that they had "no records of cancellation requests". I am apauled that they can just get away with this, and I feel I have been ripped off by this company, trapping me into contracts and not even refunding me for services I did not use. I haven't lived in that house since 2006. They finally cancelled my contract over the phone but what about all the money I have lost???  Please consider my account. I want a refund for the money I lost because this is just not fair and I want to report this on the internet.

Rebecca Abdo
Account #: 32728966
For the townhouse 21416 SW 85 court, Miami, FL 33189.

This report was posted on Ripoff Report on 07/26/2012 09:59 AM and is a permanent record located here: http://www.ripoffreport.com/r/Protection-One-Security/internet/Protection-One-Security-Did-not-cancel-contract-continued-to-charge-me-for-5-years-Int-917809. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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