- Report: #322573
Report - Rebuttal - Arbitrate
Complaint Review: Protective SmartHealth Premier
Protective SmartHealth Premierwww.protectivesmarthealthpremier.com Delray Beach, Florida U.S.A.
Protective Smart Health Premier terminated my service, I tried to get info from them but there's no number to reach them at Delray Beach Florida
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About two years later, still using this insurance ( I only used it to go to my local doctor who didn't accept it so I had to pay out of pocket). The summer of 2007 I moved to Virginia and called them to change my address and account information. They never changed it and i was dropped from their company. Durring that time I had to go to the hospital and I thought that I was still covered by this company.
Later when I got the hospital bill I tried calling the Protective SmartHealth Premier to see if I could re-submit the bill. Their number had changed and then I looked up their web address to find that it was listed as a scam and rip off! So I went to another web site and got another number that one was shut off along with two other numbers I had found claiming to be their's. So I did some research and found the address in Florida I looked it up online in the Yellow Pages and in was NOT FOUND so I tried the White Pages and got the same result. The one number that I have on my "insurance" card redirected me to a car insurance company, they stated that they weren't affiliated nor have they ever heard of this company! So now being one of their customers for almost 3 years and paying $160.00 a month I was paying for nothing....
This report was posted on Ripoff Report on 03/31/2008 01:58 PM and is a permanent record located here: http://www.ripoffreport.com/r/Protective-SmartHealth-Premier/Delray-Beach-Florida-33483/Protective-Smart-Health-Premier-terminated-my-service-I-tried-to-get-info-from-them-but-t-322573. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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