- Report: #264385
Report - Rebuttal - Arbitrate
Complaint Review: Protron DBA SpectronIQ
Protron DBA SpectronIQ2850 East Cedar Street Ontario, California U.S.A.
Protron DBA SpectronIQ I bought this 42" turkey from ShopNBC - What a mistake! Ontario, California
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After doing some research, I found out that the cheapest way for me to go would cost me over $350.00. I then called ShopNBC and was told that there was nothing they could do because it didn't come out of their warehouse. When I mentioned that it was on their channel that I was told of the warrantee, I was informed that they just repeat what they are told. They will never see one penny of my business again.
I found a reliable local repair dealer that is willing to fix it (cheaper than shipping it) but tells me he needs a power supply. He has made numerous calls to California and has been told on every ocassion that he would get a return call. Needless to say, that never happened. He even wanted to enquire about becoming a service rep. for them (he reps. for at least 10 manufacturers).
Again, no return calls. I then tried to find out info on purchasing parts. I not only hung up with no info, I didn't understand half of what he did say (he needs to learn english). If anybody hears of a class action suit, tell me so I can climb aboard.
Mastic, New York
This report was posted on Ripoff Report on 07/31/2007 12:48 PM and is a permanent record located here: http://www.ripoffreport.com/r/Protron-DBA-SpectronIQ/Ontario-California-91761/Protron-DBA-SpectronIQ-I-bought-this-42-turkey-from-ShopNBC-What-a-mistake-Ontario-C-264385. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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