- Report: #150245
Report - Rebuttal - Arbitrate
Complaint Review: Providian Bank
Providian BankPO BOX 660433 Dallas, Texas U.S.A.
Providian Bank Ripoff Dallas Texas
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My name is Ella Gershman. On May 26, 2005 I received a call from a Providian Bank representative and she informed me that I'm one payment behind on my Providian' credit card. I told her that I never received a statement and she replied that I can correct this situation by paying with my credit card (for a $15.00 fee or free of charge using the Providian Web Site). I tried the second option, but my payment was rejected. After a few attempts I gave-up and paid the bill using Citibank Direct Access electronic payment (below is the snapshot of this transaction)
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HOME | ACCOUNTS | PAYMENTS | TRANSFERS | INVESTMENTS | ACCOUNT SERVICING
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Here are the details for the past payment you selected:
Amount: $ 220.00 (Paid electronically)
Payment Date: 05-27-2005
Date Entered: 05-26-2005
Reference Number: 10532
Status: cleared on 06-01-2005
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The next month, when I received my statement from Providian bank I notice that the interest rate was raised. If you check my payment history, you will see that I have a perfect payment record. Furthermore, I received a letter telling me that my credit line has been increased..
I see this act by Providian bank as nothing less than an attempt to extort more money.
BRONX, New York
This report was posted on Ripoff Report on 07/18/2005 04:37 PM and is a permanent record located here: http://www.ripoffreport.com/r/Providian-Bank/Dallas-Texas-75266-0433/Providian-Bank-Ripoff-Dallas-Texas-150245. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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