- Report: #29541
Report - Rebuttal - Arbitrate
Complaint Review: Providian National Bank
Providian National BankP.O. Box 99615, Arlington Texas arlington, Texas U.S.A.
Providian National Bank Credit card is a ripoff company from hell. Arlington, Texas
*Consumer Comment: observation
I thought it was just me. It is amazing what you can learn on the net. On September 3, 2002 Providian sent me a letter. NOr suprise there since they often send me something informing me that they are giving me a larger credit limit. I have had several since I got the card three years ago. Instead of a limit letter they informed me that they were closing my account. I was incredulous.
I have ALWAYS paid this account on time and never the minimum. The reason they gave was "You have one or more credit accounts that is/are currently delinquent, or show a major derogatory event(such as having been charged off or at least 60 days past due) I have had no credit issues at all and am truly surprised at this letter.
I called the 800 number but the lady was rude and only asked me if it was in relation to a letter I received. The operator (and his supervisor that I asked to speak with) could not give me any information and only said I should contact customer service. No one seems to have any information on this and I don't know what to do. I have never had anything like this happen to me with a credit card. Is there any redress on this?
This report was posted on Ripoff Report on 09/09/2002 06:12 PM and is a permanent record located here: http://www.ripoffreport.com/r/Providian-National-Bank/arlington-Texas/Providian-National-Bank-Credit-card-is-a-ripoff-company-from-hell-Arlington-Texas-29541. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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